Reviews (49)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 12% of ratings are 1 stars
April 24, 2024

The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment.

Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform.

In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!

GNC India
India
4 months using the app
CODFIRM replied May 26, 2025

Thank you for your kind words and positive feedback! t’s especially encouraging to know that our support team’s responsiveness and assistance have made a meaningful impact. We truly value your partnership and look forward to continuing to support your growth. ★EM

April 18, 2024

Trusted and support is excellent

Digital Dress Room
India
7 months using the app
CODFIRM replied May 26, 2025

Thank you for your trust and appreciation! We’re glad to know you find our support excellent. We look forward to continuing to serve you. ★EM

February 14, 2024

Very Good App , Thanks Team

Recode Studios
India
About 1 year using the app
CODFIRM replied May 26, 2025

Thank you for your kind words! We’re glad you’re enjoying the app — your support means a lot to us! ★EM

January 12, 2024

CODFIRM has truly transformed my Shopify store's order management. The OTP verification for COD orders ensures the authenticity of customer details, reducing uncertainties in the shipping process. Its ability to detect high-risk COD orders early on has been instrumental in safeguarding my business.

The standout feature is the seamless conversion of COD orders to prepaid with a one-click UPI payment option. This not only simplifies transactions but significantly lowers Return to Origin (RTO) rates.

The integration of WhatsApp notifications for COD to prepaid conversions and order alerts keeps my customers engaged and informed throughout the entire process. CODFIRM is a must-have app, offering a comprehensive solution for secure, efficient, and customer-friendly order fulfillment. Highly recommended!

Pintola
India
Over 1 year using the app
CODFIRM replied May 26, 2025

Thank you for your valuable feedback — we truly appreciate it. ★EM

November 28, 2023

CODFRIM has proven to be an indispensable tool for our business, offering a range of services that enhance our operational efficiency. The OTP verification feature for Cash on Delivery orders has been a game-changer, providing an extra layer of security and streamlining our transaction processes. What sets CODFRIM apart is not only its robust functionality but also its exceptional customer support. The responsive and knowledgeable support team has consistently exceeded our expectations, providing prompt assistance whenever needed. With its multifaceted services and top-notch customer support, CODFRIM has become an invaluable asset to our operations.

SLADORN
India
9 months using the app
CODFIRM replied May 26, 2025

We’re thrilled to hear this — thank you for taking the time to share it! ★EM

August 23, 2022

Using this app for OTP verification for COD orders and order updates via whatsapp. Its quite seamless and easy to set up and has helped us with reduction in RTO.

Jaipur Masala Company
India
About 1 month using the app
CODFIRM replied May 26, 2025

Thank you for your valuable feedback — we truly appreciate it. ★EM

June 7, 2025

Same as others, app stopped working and my days worth of COD order cancelled and no reponse from the support email. SAD, was a happy customer for over a year.

Kotart
India
Over 2 years using the app
CODFIRM replied June 14, 2025

Hi, we're sorry to hear about your experience. Our team has reached out via email with the steps to reconfigure the app (with a quick video walkthrough), as the issue stems from a recent Shopify update affecting the "Thank You" page. Please check your inbox for details. If you need any further help, just reply to the same email, we’re here to assist you. ★SM

July 5, 2026

NYRASHY
India
April 17, 2026

gembhagya
India
About 20 hours using the app