Reviews (26)
Refine
-
By rating
This program is great. I have been using it to payout my collaborations with Non Profits and this makes it very easy to pay them out. Able to set custom rates for different tags. Really easy to use. Only thing that is a little complicated is the Stripe payment but once its all set up you shouldn't have to mess with it ever again. Customer service has been great and friendly. Recommend to at least try their product you wont be disapointed.
Hi Shirts For Vets,
Thank you so much for the kind words and the 5-star review!
We're thrilled to hear that our app has been so helpful.
It’s great to hear that our customer service team has been helpful as well! We appreciate your recommendation and are so glad you’re enjoying the product.
If you ever need any assistance or have suggestions for improvements, don’t hesitate to reach out. Thanks again for choosing us!
Best regards,
CollabPay team
This team is awesome to work with. They are patient and answer all of my questions (which is many). They are receptive to feedback about what features to create or expand on. I feel like they actually care about what I'm asking for.
I'm really happy I found this app and chose to go with it. It is such a time saver and has reduced my time communicating with our affiliates + showing them reports.
Hi, Sew Modern Bags!
Thank you for taking time for leaving a review and giving such a high rate of our app and support team work! It means a lot to us.
If you have any further questions or need assistance in the future, please don't hesitate to contact us. We're always here to help!
Kind regards,
CollabPay team
CollabPay is easy to set up, the dashboard is easy for my payees and I to understand and audit our payments, and their support is some of the best I have ever received both from other Shopify apps and from large enterprise SaaS companies. Ben is knowledgeable, friendly and fast in handling all types of inquiries. It has been an absolute pleasure working with CollabPay and I look forward to expanding our partnership!
CollabPay is intuitive and encompasses so much of the technical processes that give headaches when trying to set up an Affiliate program. I had one hiccup in the setup process and that was due to my own fault and not CollabPays, and yet when I reached out for support, Ben not only helped me in my situation but provided a great solution. It makes me very excited to keep using CollabPay.
CollabPay and Ben are both phenomenal and are worth giving them your business, my bet is on them for being the biggest affiliate program provider on Shopify. If you ever see lower star ratings and reviews in the future I'd be shocked.
Thank you for the fantastic review!
We are always here to help, feel free to reach out at any time.
Support has been excellent and super responsive, with the developer implementing new requested features to match my needs within a day or two. The app is really powerful, and has let us build our affiliate program in a way that is both out-of-the-box and exactly to the needs of our program. We're not pigeonholed into a one-size-fits-all model like Collabs. (Aside from dealing with PayPal) the automated Stripe and PayPal payments are a massive win for our program.
Thank you for the review.
We are always trying our best to listen to our users and improve CollabPay to meet their business needs!
If you ever need anything, reach out at any time.
Incredible support from Ben, he is quick to respond and always super helpful.
We are a dress rental store that has dresses on consignment. This has given lenders the ability to see real time purchases and income they are due to receive.
The app has already made a massive difference in the business both on our side and for our collaborators.
Definitely recommend.
Thank you Ben
Thanks so much for the review! Feel free to contact us at any time if you need anything.
Since integrating CollabPay into our business process, we've found maintaining vendor and consignor inventory to be exponentially easier. It's the exact solution that we needed for our storefront, and in the event that we have specific additional needs, Ben is prompt to respond to all our requests and concerns.
I'm glad CollabPay is working out so well for you.
If you ever need anything, please reach out, happy to help any time.
Exceptional support and Ben is super helpful. Really happy with this app, we have used it for a while and there is simply nothing similar. Simple to use and always willing to listen about improvements or new features.
Definitely recommended if you need a way to split royalties or profit with other parties in a simple, transparent way.
Thank you for the review!
Please reach out at any time, especially if it's new features or API endpoints!
At times, we offer a pricing model that includes revenue sharing. That model works well until the client has to write a larger monthly payment because their site is growing. At that point, they feel like "there wasn't that much work done last month" or something along those lines.
CollabPay allows us to split revenue on the back end without our clients having to physically pay us. "Out of sight, out of mind" is similar to how this app operates, and all parties are happy.
We needed some customization to suit our business requirements. I was shocked and impressed when Ben addressed these needs within hours. Now, we're configured for automatic revenue splits, the customer doesn't have to "pay us" for this part of the agreement, and I don't have to dedicate resources toward manual tracking/splitting/explaining on a monthly basis.
We will definitely use this app in future websites. Ben is a rockstar and easy to work with.
Thank you for the kind words.
I love it when features are requested as every business is unique but it's likely others will also find it useful.
Feel free to reach out if you need anything or have more feature requests!
I needed a solution like this suddenly very quickly because of a few key things that occurred with my store, kind of last second, before a product launch. Ben directly helped me via email with all my silly questions, and was very patient and very helpful. I opted for the full package after realizing how useful this app was, and I've been with it about two weeks and have absolutely no complaints. The app does as advertised, and the service is five star has well.
Thank you for the review! Glad you are enjoying the app.
Feel free to reach out at any time, we can answer all the silly questions you like :)