Reviews (94)
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Poorly app. Worst customer service.
Works ok in some categories, doesn´t work in another ones. Horrible look.
I f you pay $25, app work ok. Terrible!
Great app my theme did not have the option for filtering product type, color or size and this app did it. I had a few questions on making it work and emailed them and Robert replied and was very helpful!
Works awesomely! Adds so much more functionality to our site. Easy installation. Great support with quick responses. Asked for some little customisations which were made quickly. Very happy, thank you :)
This app allowed us to easily add a much needed feature to our store, filter by sizing. It works great and the team helped us install and configure the app to suit our store design. Definitely recommend.
This is by far the most important app I've added to my site. We're an event organization with multiple road races and runners only want gear from the event they've run. Before this app, searching through the availability of gender specific in-stock sizes from 100's of items from multiple races depressed sales and irritated my customers. Problem solved! And the customer service was FANTASTIC! Very quick and accommodating to my questions/requests during installation and set-up! Highly, highly recommend this app!
Great app. But not enough of the money being paid by customers is being spent on back end infrastructure. App slows each page by 2 seconds - mostly due to an 800ms TCP connect wait. Classic latency caused by under powered servers for a given load.
The more people use this awesome app - the slower it is going to get and slow speed kills conversions. The opposite of what these apps are here to do!
UPDATE: Contacted them. They have no plans to fix this speed issue. Even though adding a CDN layer to their AWS setup would take all of 30 mins to complete end to end. Very disappointing. In an era where google has publicly stated the importance of core metrics and FCP moving forward this is quite mind boggling.
Shopify need to start mandating proper architecture standards for their App Store. Developers in the IT world are not known for their experience in operations or architecture. And this is becoming more of an issue as more and more apps, function well, function wise. But are implemented poorly on the backend.
App is not working. Support is poor, no one bothers to reply. Chasing technical team from last 20 days but they are not bothered.
Excellent customer service...I have had this app on my site for awhile it works great and I have never encountered any issues with it until recently. I reached out to the team at collection filter for support and Declan worked with me over several days to resolve it. Everything is back to normal!
Their customer support was great! I have been using the filter app for awhile, but after a UX audit they recommended a couple of improvements to the way the filter appears on our website. The app developer was able to quickly and easily help me out!
Great app helping offer filtering option on my collection pages. A+ support helping me optimize filters and UX.