Reviews (30)
Refine
-
By rating
Our company attempted to import 216 collections using "AP: Collection Import/Export". Although the import seemed to proceed without errors, only one collection remained in the end. The disappearance of the other collections is a major mystery to us. Moreover, we sent multiple emails to various email addresses of their customer service, but received no response whatsoever. This combination of technical issues and a lack of customer support makes this service highly unreliable in our view, leading us to not recommend it.
Hi
We replied to you and mentioned that your file format is wrong and you didn’t follow the documentation.
Please could you respond to our email so we can connect on a Google meet and help you through it.
Kind regards
The Aperitive team.
Super good and handy plug-in! Works great with our shop, easy to use and to setup! Good support if you have any questions about the plugin.
Says free but its not.
Hi, thanks for taking the time to leave feedback.
The app is free to install and includes a trial with 20 collection exports so you can test the full process before upgrading. After the free export limit is reached, the paid plan is optional for continued use.
If you would like extra trial exports to evaluate the app properly, I am happy to extend your trial. You can contact me at support@aperitive.io
and I will sort it for you.
Thanks again for sharing your thoughts, it helps us improve.
We thought we had to hire someone to build all of our collections on our wholesale site to match our shopify retail site. I thought I'd try this app out before we had someone come in for a few months to build collections and it worked PERFECTLY, first time. It even moves over all the images, everything. It took 10 minutes instead of 10 weeks (we have hundreds of collections, all with descriptions and photos etc). THANK YOU THANK YOU.
Great app that makes it eaiser for me to move the collection setup from one store to another. Pleased with the functionality.
This helped us a lot and saved so much time! Well done guys!
looked at the reviews and decided to weed out the ones that didn't look like it applied to this app and figured that this app had potential to make my life easier. I installed around noon and did an export of all of my collections. Then I went to make my first import of collections. Which I had an error and the app told me so. I corrected my error in my upload and resubmitted it. The app said that it uploaded and I would get a response in my email. About an hour went by and I didn't receive anything so I attempted the upload again. Inside of the app there is a Chat Support that stated that it was online and they typically respond within a few minutes. But, After a few hours of waiting I gave up and decided to do all of my collections manually. I then get an email 10 hours after my initial upload saying that my collections have successfully import. Well that would of been ok, but I made significant changes to my collections that I manually created and it wiped out all of my work. I am very unhappy with this app and DO NOT recommend it to anyone.
In response to the developer's response, my import was properly formatted and it did work, but it worked many hours after I submitted and multiple times. in this screen shot you can see the successful import message I got from their app which caused chaos in our store. https://i.imgur.com/KKGTVb5.png
The import will not work if your file format is incorrect. Please verify that the headers match the template we provide by uploading your import file to Google sheets.
Thousands of stores successfully use our app as it saves a tonne of time.
Has a bit of a learning curve, and the only way to really learn is to ask the chat. Maybe a website with a guide or something would be nice.
Other than that, it works!
It has saved me so much time with collection import function for my new store. I highly recommend using this app.
Works straight away enabling us to make brand pages more customisable and provide a better navigation experience.
