Reviews (447)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong option for expanding product range without holding inventory, improving cash flow and reducing risk. Dropshipping and third‑party fulfillment feel easy and seamless, with reliable US‑based suppliers and fast shipping. Product discovery and instant import simplify adding curated products. Many report notable sales gains, praise the simple interface, and recommend it as a game changer for small, growing businesses.

July 9, 2026

Great - Wish there was better option to let please know we wanted to carry their product

Pedal Electric
United States
Over 2 years using the app
July 7, 2026

When a supplier disconnects from the collective it should be automatic or a better system delete US sellers know

CrystalCloud Company
United States
2 months using the app
June 26, 2026

A bit difficult to navigate to find the products you want but worth it to find big suppliers with nice margins.

ThisandThatShoppe
United States
3 months using the app
September 19, 2026

Easy Drop Shipping Options

Berry Charmzzz Co.
United States
About 2 months using the app
May 13, 2026

I love the opportunity to add more product options for my customers. It really fills the gaps of products that I am not able to carry myself especially high value and consumable products. I am on both sides of collective as a vendor and user. However collective needs to hold the suppliers responsible more. I have run into this issue a few times now and just had a big one with one of the suppliers who had thousands of products listed that I added to my store. These were all products that my customers were very interested in and I spent over a week adding all the products, featuring them on my website and creating collections for them. I started selling them and the vendor filled the first order and then rapidly refused to fulfill several orders in a row. I messaged them and they basically said they didn't want to be on collective any more (the brand was still available but did eventually get removed). I then had to message multiple customers the reason why their orders were cancelled and I had to pay the credit card processing fees.
I strongly feel that if a brand chooses to be a part of collective they should be required to fulfill all orders (unless they run out of product) and should be required to pay any and all fees when they cancel an order on their end. I would also love to see a little accountability where they sign on to be a part of collective for a set amount of time. I spent so much time integrating things on my site and it was beyond frustrating that a week after I added them I had to delete everything.
I also had a customer try to do a return and collective gave me two different instructions as to how the return was handled and I ended up having to google search it because the instructions were not correct and I gave the customer a refund (because collective said it was approved and that was the next step) not realizing it was my responsibility to contact the vendor to request a refund and then I was responsible for forwarding a shipping label email to the customer.
As a vendor on collective I have had a few sales, but nothing too exciting. A lot of random fake stores add your products and then are closed shortly after.

Doot's Pet LLC Collars For A Cause
United States
9 months using the app
September 14, 2026

The Collective app from Shopify is a game changer for every brand looking for easy-to-implement additional promotion, distribution, and incremental revenue options. It's an amazing achievement of todays e-commerce world that couldn't have been conceived of even 20 years ago.

LogoNoMas
United States
About 2 months using the app
May 13, 2026

Absolute Garbage payout nightmare!!!!! If your a small business and do not hold enough capital in bank account then FORGET THIS APP! Shopify pulls out the total sale capital first , then puts it back into your account. So if you sell a item worth $2k you better have $2k in your bank account before hand. They should be handing the sale money over to supplier first, then providing you with your commission from the sale directly bank account. Otherwise your left with them continuingly pulling account weather money is there not causing several NSF fees to your business. ABSOLUTE RUBBISH!!!

Stone Temple Coffees
Canada
3 months using the app
June 17, 2026

Some Collective Suppliers don't respond or check their requests

ODGG, LLC
United States
3 months using the app
August 31, 2026

works super well!

The Outdoor Outpost
United States
12 months using the app
August 18, 2026

Really great and has helped my business!

ABĒCA Naturals
United States
9 months using the app