Reviews (63)

Overall rating
4
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
May 13, 2021

went with this company as they are uk based and hence we thought any support would be better timewise for us and sure enough response with initial set up was quick and the adjustment needed to work with our theme was done straight away, what more can you say, also good price.

JordansFireworks
United Kingdom
About 8 hours using the app
July 12, 2020

Works really well for both pre-sale and coming soon items and stood up to some real pressure on the recent LRSD promotion where a lot of items came online just at the right time. Any questions are promptly answered by the support team, even on Sundays. Highly recommended and really good vfm.

Eclipse Records
United Kingdom
28 days using the app
September 26, 2019

I use this app every month to allow customers to preview upcoming products and it's been the best marketing tool for me! I also recently needed some help customizing the buttons and the team went WAY above and beyond to help me make it happen. Can't recommend them enough—so happy with this app!

Natalie Borton
United States
About 1 year using the app
August 18, 2021

Exactly what I wanted. An app to change a product page into a coming soon page. I could not find any other app that did this (most are full on page building apps). Additionally, I had a question and the support team answered right away with a thorough reply that helped me resolve my issue. Highly recommend.

Greenbelly Meals
United States
About 1 hour using the app
August 25, 2021

This app was super easy to install, and when I faced a couple of small issues getting it aligned with our site, the developers were very easy to contact and they solved the problems within hours. We were able to collect over 50 pre-orders while a product was temporarily out of stock. Problem solved! Highly recommended.

Almond Clear
United States
12 days using the app
July 31, 2020

Can't say enough good things about this app and the lightning fast support. This app saves countless hours of updating product description for those items not yet available in stock. A flick of the switch is all it takes. The Support Team responded quickly and were flexible to my revisions - Thanks Adam!

Highly recommend

Jays Pops N Stuff
United States
5 days using the app
May 23, 2019

So far so good! I'm in the trial period, but will use CS to get around Shopify displaying "Sold Out" for 'coming soon' products with 0 stock. The automation of the "Coming Soon" graphic and "available at..." features will save us time and hassle. Also, Adam did a quick fix to re-locate the "Pre-Order product" messages in our shopping cart. Thanks!

Minnesota Historical Society
United States
About 24 hours using the app
February 22, 2022

Great Customer Service, fast and reliable. We had some questions and concerns and they were answered quickly and the issue was already resolved when doing so. Gives our customers a chance to see what's coming in. Would definitely recommend!

Vara Barn
Canada
4 days using the app
December 20, 2022

The program does work but the huge problem is when you put an item to "coming soon" the program automatically puts the item "inventory not tracked" This caused a HUGE issue because on other sales channels it didnt show up as "sold out" or "coming soon" BUT allowed them to BUY IT! We sold 400! of something because they were able to purchase it via a different sales channel. This was VERY BAD. The program should NOT automatically set the item to "not track inventory."

ProTinkerToys.com
United States
About 2 years using the app
Gravity Software replied December 20, 2022

Thank you for your review. We are investigating the problem now. A member of our team will contact you shortly.

February 11, 2020

I would really recommend this app! Very cost-effective and Customer Service is 5/5 for being very helpful on assisting you on your store setup/concerns.

We hope there will be an option to update the products via a excel or .csv file in the near future, so that when you have hundreds of products for pre-orders, it would be more efficient to update the dates and status on a .csv file - download then upload again for changes. Other than that, this app is amazing and worth it!

highheels.com.au
Australia
19 days using the app