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went with this company as they are uk based and hence we thought any support would be better timewise for us and sure enough response with initial set up was quick and the adjustment needed to work with our theme was done straight away, what more can you say, also good price.
Works really well for both pre-sale and coming soon items and stood up to some real pressure on the recent LRSD promotion where a lot of items came online just at the right time. Any questions are promptly answered by the support team, even on Sundays. Highly recommended and really good vfm.
I use this app every month to allow customers to preview upcoming products and it's been the best marketing tool for me! I also recently needed some help customizing the buttons and the team went WAY above and beyond to help me make it happen. Can't recommend them enough—so happy with this app!
Exactly what I wanted. An app to change a product page into a coming soon page. I could not find any other app that did this (most are full on page building apps). Additionally, I had a question and the support team answered right away with a thorough reply that helped me resolve my issue. Highly recommend.
This app was super easy to install, and when I faced a couple of small issues getting it aligned with our site, the developers were very easy to contact and they solved the problems within hours. We were able to collect over 50 pre-orders while a product was temporarily out of stock. Problem solved! Highly recommended.
Can't say enough good things about this app and the lightning fast support. This app saves countless hours of updating product description for those items not yet available in stock. A flick of the switch is all it takes. The Support Team responded quickly and were flexible to my revisions - Thanks Adam!
Highly recommend
So far so good! I'm in the trial period, but will use CS to get around Shopify displaying "Sold Out" for 'coming soon' products with 0 stock. The automation of the "Coming Soon" graphic and "available at..." features will save us time and hassle. Also, Adam did a quick fix to re-locate the "Pre-Order product" messages in our shopping cart. Thanks!
Great Customer Service, fast and reliable. We had some questions and concerns and they were answered quickly and the issue was already resolved when doing so. Gives our customers a chance to see what's coming in. Would definitely recommend!
The program does work but the huge problem is when you put an item to "coming soon" the program automatically puts the item "inventory not tracked" This caused a HUGE issue because on other sales channels it didnt show up as "sold out" or "coming soon" BUT allowed them to BUY IT! We sold 400! of something because they were able to purchase it via a different sales channel. This was VERY BAD. The program should NOT automatically set the item to "not track inventory."
Thank you for your review. We are investigating the problem now. A member of our team will contact you shortly.
I would really recommend this app! Very cost-effective and Customer Service is 5/5 for being very helpful on assisting you on your store setup/concerns.
We hope there will be an option to update the products via a excel or .csv file in the near future, so that when you have hundreds of products for pre-orders, it would be more efficient to update the dates and status on a .csv file - download then upload again for changes. Other than that, this app is amazing and worth it!