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great experience!
great app and great support
Solid software, responsive customer care.
Commslayer is here to dominate. Very easy to use, easy to navigate, perfect even for first time Shopify merchants!
It is quite extensive and user-friendly!
I have had a pleasant experience working with it ☺.
As our business has grown, it's become almost impossible to manage reviews, Facebook comments, Facebook messages, support emails, etc. Commslayer has been a game changer to simplify and manage those channels in one place, one login. We're using the free help desk right now but are setting everything up to turn on AI to automate a lot of the things that we're doing manually today. Plus, this system will allow us to plug in part-time support agents to help out during peak seasons. This is a great product. The team is great. They're super helpful and responsive and I have no doubt that this will be the Judgeme of support products for Shopify moving forward.
Very helpful with every question I've had
6 out of 5 stars! This app is incredible. We've been using the app for three weeks and we're already very impressed. We've used 3 other helpdesk apps before, including Gorgias, and Commslayer is far superior. It's easy to use. We love the AI features. The team is very helpful and they continue to innovate! I hope it stays afforadable but it's an incredible tool!
We switched from another support app and are now saving a lot of money. Commslayer offers tons of features, the AI is great, and new functions are constantly being added. The support team is outstanding and very responsive. Highly recommended!
I really wanted this to be good but the AI is just really poor at being consistent and pulling the relevant information from the docs. Sorry
Hey, Karri the cofounder here! So sorry for hear this - can you drop a message to ceo@commslayer.com and I'll personally check what's going wrong with your account?
Sometimes the data sync could go wrong/get stuck and end up with AI never getting the context it should've.
-Karri/cofounder