Reviews (108)

Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this as a more flexible alternative to Shopify POS, especially for desktop use and multi-location or wholesale operations. They like the real-time Shopify sync, broad device and hardware support, and features like draft orders, quotes, configurable payments, and reporting. Many say staff adapt quickly to the intuitive interface and praise the stable performance, generous trial, competitive pricing, and highly responsive, hands-on support.

December 2, 2025

This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS.

What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!

Deinparadies.ch
Switzerland
About 2 years using the app
August 13, 2025

This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time,
It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed ....
I really recommend

My Store
United States
7 days using the app
April 25, 2024

Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.

The Haven Games
United States
23 days using the app
March 29, 2024

So far in the trial, it looks like it meets all my needs.

Really good system, good sell screen, Instant with shopify.

I like it alot

it just needs more options for credit card processors to use tips.

Mia gave amazing support very helpful.

Stogz | Find Your High
United States
About 23 hours using the app
January 11, 2024

It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us.

I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...

Opticvision
Australia
2 months using the app
August 21, 2023

Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.

Port Mac Guitars
Australia
About 6 hours using the app
October 17, 2024

Works great with Shopify. Has many features that we couldn't find in other apps. Support has been quick to answer questions and resolve any issues.

DNS Trade Portal
Australia
3 months using the app
October 8, 2024

Mia fue muy atenta y muy eficiente con las preguntas que le hice, buen servicio al cliente y nos guio muy bien para conocer las caracteristicas de la plataforma.

Divina - Shapewear & Lingerie
Mongolia
1 day using the app
August 29, 2024

Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc...

5 Stars from us.

Imagine Fashion
Australia
3 months using the app
July 31, 2024

Mia was absolute fantastic explaining everything, we feel Connectpos 123 Is so much easier than any other pos system we have used.

Would fully recommend using Connectpos123

Andy

Concept Decor
United Kingdom
24 days using the app