Amazon Connectr & FBA Sync
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Excellent support and a very useful app!
We had an issue with one of our Amazon FBA SKUs not syncing correctly with Shopify. The support team responded quickly, accessed our store through the proper Shopify collaborator process, and immediately identified the problem — even spotting a tiny typo in the SKU that we had overlooked.
After correcting it, everything synced perfectly. Fast, friendly and competent support.
Highly recommended for anyone looking to connect Amazon FBA with Shopify!
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Very bad, the app doesnt work properly, support didnt reply on time, didtne fix anything and didnt give my money back.
This is a completely unfair review from the folks at Emprendimiento social El Club de los Raros.
I have checked our ticketing system and we did send a response multiple times. However, our emails might have not reached your primary inbox, must be in a spam folder. Also, we usually reply within a few hours.
Anyways, we had already sent you a separate email- you can simply reply and we will assist you with all the issues (check spam box for email tickets@amazon-connectr-fba-sync.p.tawkto.email)
We will be happy to help.
It pulls through parents and variations in the same way. The support i had when the push got stuck was instant.
Such a great app
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Very good functioning app, very kind and helpful support. 5/5
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
The documentation for advanced features is outdated and hard to follow, but the support team is great and very responsive. Overall it does what I want it to and it's pretty straightforward.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
This app is perfect for the 700,000 plus skus I have in my catalog. The process is a little slow because of the volume of skus the app pulls, but the customer service is amazing. They even created the csv files to make the importing into my Shopify go quicker. Very responsive to my inquiries as well.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we appreciate you taking the time to share your feedback!
I really like how it downloads the data from Amazon but it has yet to fully push my entire catalog to Shopify and I have been running these jobs for 3 weeks...
Decent app, but it's been super slow/crashing lately. I would also like the ability to select more than 50 products at a time to push up, or even some filters to make it easier to push up brands with over 50 products.
Thank you for taking the time to share your feedback! We appreciate your honest review and apologize for any inconvenience you've experienced with the app's performance.
Regarding your suggestion about selecting more than 50 products at a time, and adding filters for easier brand management, we'll certainly consider these enhancements for future updates.
Great App! Affordable and easy to use.
Though there are some improvements in the functionality, I believe there is great potential. Also, happy with the customer support.
Been using it for morethan 6 months. I think it's better to provide Live Chat support to get instant response from the team.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
1. i sent 120 sku to sync only 80 came back rest i have to do manually
2. They have a fake button for sync in 15 min, only sync once in 24 hours partially
3. Support does respond after few hours
This is an unfair review by folks from Andyanand.
It appears there might be a misunderstanding, as we have no record of a support ticket being raised for the issue you mentioned in point 1 and 2. We are committed to resolving any problems our users encounter, and to do so, we need more information.
We did send an email seeking clarification on the app features but have not received a response yet. If you want to speak to us, you may reach our team at support@connectr.freshdesk.com and we will be there to answer right away.
