CVC ‑ Multi Currency Converter

Hi there,

We are so sorry for the inconvenience caused to you.

Since you haven't reached out to our support team yet, could you kindly share more information about your current situation? We would greatly appreciate any error messages or screenshots that can help us better understand and address the issue.

Sincerely,
Convercy Team

Dear Esamy store admin,

We sincerely apologize for the inconvenience and frustration you experienced regarding our support response.

After checking your account, we noticed that no support ticket or request was received from your side. Because of this, our team was unfortunately unable to respond or assist you in a timely manner.

Could you please try reinstalling the app and then share the issue details with us again? Once we receive your concern, we will gladly investigate the matter and assist you as quickly as possible.

Thank you for your patience and understanding. We appreciate your feedback and look forward to helping resolve the issue.

Best regards,
Convercy Support Team

Hi TheShirtless store admin,

We’re sorry for any confusion caused, and we completely understand how this may have felt uncomfortable or unexpected.

We never intended to make you feel pressured or uncomfortable about leaving a review. Our intention is simply to give users the opportunity to share their experience with the app, whether that experience is positive or negative. We believe every review is fair and valuable, as it helps us understand the user experience and improve the app.

We sincerely apologize if the timing of the review request gave you the wrong impression, and we appreciate you sharing your feedback with us.

Best regards,
Jade
Convercy Team