Conversagent AI Support & Chat
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Reviews (38)
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This is a great Chatbot, it sources all the information on your website to help answer questions that your clients might have. It also provides links back to your own content on your site, great to support marketing efforts! Super easy to install, took about 30 seconds. Works well straight away!
Thank you for your feedback! We're thrilled to hear that our chatbot effectively supports your clients and marketing efforts, and we appreciate your acknowledgment of its easy installation!
This app was exactly the solution I was looking for to enable an engaging customer experience through our website. The ability to customise and train your virtual assistant while getting constant data on user engagement is invaluable.
The team behind the app have been amazing from first contact through install and helping us mould our virtual assistant to suit our needs.
It has definitely helped engagement and also a lot of fun to play with when customising!
Thanks for the review and kind words. Its awesome to hear you have enjoyed the experiencing of interacting with both the app and our team!
We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about.
The service and support level is great, the team are always available to help and guide you, particularly as this was new to us.
I can see the value it adds to our business my having this available
Thanks
Jason
Thank you for your kind words and the review. We have loved delivering sales assistance and customer service to the customers on the The Curve Project website.
I am loving the app! In particular how it can learn - initially sweeping the website for information, more importantly you can review what customers ask and then build the knowledge base to better answer questions. Ability to adapt style and more. No complaints here
Thank you very much for the review and the kind words.
Really helpful app almost right from the download. We added some more rules and knowledge and really haven't had to worry about much since. It answers questions well, makes good product recommendations and we love that it can plug in on the product page where we want as well as being a bot in the bottom right corner on all the pages. It has definitely helped with our conversion rate.
Thanks so much for the review! It's great to hear how much value you are getting and how low-maintenance it is.
Having an AI assistant from Conversagent provides a friendly, helpful and immediate way for my customers to have their questions answered. It has editing controls that allow me to adjust the tone of voice and responses, so that it represents my brand.
Thank you for your positive feedback! We're thrilled to hear that our AI Shopping assistant is helping your customers!
Great app to help with customer service online. It makes the customer's experience a lot more interactive and is really helpful answering customer questions immediately instead of them having to wait for a human response. The team have been super helpful and listen to feedback, always looking for ways to make the app better. Love it so far! Fully recommend for online stores.
I run an innovative business which results in A LOT of questions from my customers, but as a solo founder, I struggle to find the time needed to manage our customer support. Conversagent allows my customers to ask questions and chat to an assistant to confirm if our product is right for them, without me having to lift a finger. The best part about this app is the ease to install (takes a couple of minutes, at most) and the support team. They're always there to help if you have an issue and open to feedback to improve the app. Highly recommend!
We're a small family-run business with a fairly big product catalog, so anything that can save us effort is hugely appreciated, particularly around getting more visitor engagement in our online shop. Conversagent does a really good job at introducing each item and answering complex questions all on its own! It's super easy to set up and much better than anything else we've tried. The app has also been improving continuously since we installed it. Very recommended!
Thanks very for your review and glad that you found it so easy to setup and install. We have loved being a part of the Moose Girl shopping experience.
Conversagent has been a fantastic addition to our online toy store. With a friendly manner and relatable style of conversation, my customers can quickly and easily find detailed information about our store, products and shipping information.
The set up was easy with the guide easy to follow and we installed the app without any additional support. Highly recommended and very useful and timesaving inclusion in our shop.
Thank you very much for your review and kind words, we have loved being part of the STEAM Kids shopping experience.