Reviews (412)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for true per‑country pricing, not just currency conversion, helping avoid multiple regional stores and boosting international sales. They like the simple table-style setup, clear tutorials, and long-term reliability. Support is frequently praised for fast, hands-on theme integration and troubleshooting. Merchants also value flexible options like country-specific discounts, sale indicators, and VAT handling, calling it a must-have for growing, non‑Plus stores.

April 30, 2024

Worst app experience, its been 11 days havent received a solution to my issue since then, the tech team is apparently still working on it they keep on asking for 24 hours every 24 hours. The moment we turn it on sizes disappear and the currency switcher also isnt working properly.

Ragavi
India
11 days using the app
MLVeda replied May 2, 2024

Hi Shreya,

I want to extend my sincerest apologies for any inconvenience you've experienced. I understand the frustration caused by the delay in resolving the issue with your store. Our developer has been diligently working on it.

Upon investigation, it became apparent that the heavily customized theme of your store was conflicting with the app code, leading to the issue you encountered. Our developer has been focused on finding a solution that ensures the app aligns seamlessly with your store's unique setup, facilitating your international sales growth.

If you're considering a change in the theme in the near future, we're committed to making sure the app works smoothly with your updated setup.

Thank you for your understanding and feel free to reach out to us at support@mlveda.com for any queries.

Best Regards,
Reshma

April 25, 2024

The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process.
Be very careful when you are subscribing. They will delay from their side and keep charging you.

Project Pencil
Pakistan
8 months using the app
MLVeda replied April 30, 2024

Hi,

We sincerely apologize for any inconvenience.

Our records indicate that our agent responded to your inquiry 3 months ago regarding the removal of the app from your store and halting subscription charges. For your reference, please review the email thread sent by support@mlveda.com.

It's important to note that according to Shopify's regulations if the app remains on your store, subscription charges will continue automatically. We understand this may be frustrating, and we're here to provide further clarification and assistance.

Please don't hesitate to contact us at support@mlveda.com with any questions or concerns you may have. We're committed to ensuring a smooth resolution for you.

Best Regards,
Reshma
Customer Success Manager
MLVeda

December 14, 2023

This app is fantastic for converting currencies across various countries. The support we received was exceptional. Although we encountered some integration issues, the guidance provided was excellent, and now we're delighted with the plugin's performance.

Sheetal Zaveri by Vithaldas
India
9 months using the app
December 12, 2023

We have been using multi-country pricing and mcheckout for a long time now and the app has helped us get a good amount of international orders. Their support team is also very prompt and helpful , especially Harun from their support team.

Aapro
India
Over 2 years using the app
November 9, 2023

Worked very well.

Not necessary for us anymore for our particular requirements but I will say the simple table interface to easily add product prices was welcome.

The support team for this app is very good indeed.

Naylor Games
United Kingdom
Almost 2 years using the app
Edited December 23, 2023

We have just started using MLVeda Multi Currency Pricing. I think the importance of customers seeing prices in their own currencies relative to their locations and rounded to the decimal points they are familiar with cannot be understated. We all come to apps with our own expectations and projections of what they can do, and this can often lead to misunderstandings between developer and client. My experience with MLVeda setting up the app and chats with support were exactly what one would hope for.
Recently we have had a few technical issues - prices on the item and in the cart were showing different. Vijay, Harun, Shaba, Amol and others on the team solved the issue.

Thank you MLVeda and all the tean for an exceptional service.
Gary Wornell - Webmaster - Kokroma.com

Kokroma
Nepal
About 2 months using the app
MLVeda replied November 8, 2023

Thank you for the kind review, Gary! Look forward to seeing your international sales scale. If we can be of service along the way, please don't think twice about reaching out.

Edited October 27, 2023

I would not recommend this app to anyone. Shopify should even remove it from the sore for the below reasons:

1. Bad customer Support: If you ever faced an issue with the app no one will help you but yourself. The support team doesn't know what they're doing, they just give you lame excuses.

2. Bugs: This application is very buggy and sometimes does not even switch the currency.

3. Slow: By using this app keep in mind that your products page will take forever to load especially the prices of each product, so for the first 30-60 seconds your customer will view a page with no prices.

Overall I don't recommend this app for anyone and I'm currently looking for better apps.

Ifran Beauty
Lebanon
28 days using the app
MLVeda replied October 18, 2023

Hi Abbas,

Thanks for using our app!

The concern you were facing was resolved on a priority basis by our technical team. We are glad that the Multi-Country Pricing app is now running smoothly on your store.

We are always on standby if you need any assistance with the app. If you have any questions then feel free to contact us at support@mlveda.com

Feel free to share any queries that you have. We would be more than happy to assist you! 😊

Happy International Selling!

Best Regards,
Sonali
Customer Success Lead| MLVeda

August 28, 2023

We have been using this app for 3 years and it is perfect for controlling our prices. Any issues or questions I have always get dealt with or answered so fast. very friendly and helpful staff.

GritInc
Canada
Almost 3 years using the app
August 4, 2023

The customer service team is amazing, they are very responsive, helpful, and organized, Especially Vijay Patal.
Adding to that, this application is great for setting your prices in different countries easily as well as changing them. It works perfectly using the IP address.

Double A Official
Egypt
3 days using the app
July 16, 2023

The day i installed this app, shopify speed score went down from 57% to 25%. Thus, that affected overall conversion rate.

Scheduled google meet calls twice but I wait there for them in google meet to show up, but nobody show'd up.

Overall, it was working fine. But I had delete it.

T A S S U R
Pakistan
25 days using the app
MLVeda replied July 18, 2023

Hi Ali,

We are sad about the experience that you have faced with our app. We are taking it as feedback and will work to improve them.

We can definitely look into the concern that you were facing if given a chance. Please reinstall the app and contact us at support@mlveda.com or on live chat from the app admin and we will be right there to assist you.

Waiting for your reply and reinstallation of the app.

Best Regards,
Reshma