MLV Multi Country Pricing

A rather complicated installation that requires a bit of attention but I have to admit that the after service and online support of these guys was unbelievable and made sure everything worked in the end.

Friendly and responsive customer service.
The app itself has not been great in our case (in particular due to inability of grouping countries into regions, which caused unmanageable number of regional product variants in the catalog).

I have installed this app a few days back and it is taking time for the step up to be done. I have written to support, but no reply so far ! I am concerned as this is a paid app after the trial period is over and I need quick reverts.

Unfortunately, the prices seem different on instagram shopping tags.
Normally we shouldn't see the prided for foreign countries from our country, but unfortunately they seem everywhere. so ı cannot use instagram shopping on my account.

App is temperamental and can malfunction on our site. But the support I received when I had an issue was great, Sonali was extremely quick to respond to my urgent query and was kind and helpful and eager to assist, great customer service. Thank you Sonali.

Unfortunately I didn't ever get to use this app because the setup process was taking too long, and I had to implement my own alternative version. I can therefore only review the support which is incredibly slow, with several days between each message. Not great when you are trying to ask questions and need a response before deciding on how to proceed. Amrish, you really need to sort your support out.

We are using this APP to allow VAT (TAX) exemptions to non EU customers and also to show our customers our prices converted into their local currency. It also allows us to vary prices in different countries. This APP should encourage customers to place orders as your prices will be simple to understand. After the App was installed I spoke with Bhavik Bari from MLVeda who offered very helpful support and tips on how to use the APP. Richard - Kilkenny, Ireland.

The app works well and does what it is made for. There are a few issues that you could encounter like slow loading speed can result in orders being booked in the home currency. But 99% of the time there were no issues. Definitely worth adding this app if multi country pricing is important to your business. The support team is also prompt in their response usually take 24 hours but are clear with their feedback and support.

Bad service, slow responds, not refunding to me when it had been requested to remove and continue charging me. Requesting to stop using the apps just before Shopify billing dates, mentioned to remove within 24 hours but never removed and codes are only remove after 3 days which is after Shopify billing dates but continue to charge even codes is removed. Why are you still charging when we have sent a request to remove the Aps? If you are going to charge us and doesn't allowed pro-rate basis, why are you removing just after charging us with the Apps fees?

Things they don't tell you. Duplicates all your inventory depending on how many markets, thus your inventory/reporting won't work. Uses options to change the currency, thus is you have more than 3 options (Size, Color, Length) it wont work, they add variants per region so you end up with thousands of variants. Caused a complete disaster in my store. If you're looking at this save yourself the time and just upgrade your Shopify account to Shopify Advanced and use the international pricing there. You'll pay more in the long run with your time to use this app.