Reviews (54)

Overall rating
3.9
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
April 19, 2021

Good day everyone. I will go straight to the point, this is one of the best apps if you want to offer multiple discounts to your customers. The system works really easy and fast. There is a lot of functions that you can adjust to your ideas or specific customers offers. Integration is seamless with design matching abilities. Support is incredible, if there is a problem it will be fixed on the spot. Our company tried other solutions but when we found this one there is nothing better on this market. Shopify should learn from them. Btw, this system works amazing with CreditsYard - Store Credit system they did too, definitely offer both systems.

Ecigone
United Kingdom
3 months using the app
December 17, 2021

We were looking for an app that could give us the chance to offer free gifts to our clients, discounts combinations and stacked discounts, all from a coupon field directly in the cart, mainly because Shopify only give us the possibility of 1 single coupon code that can be applied just until the client has reached the checkout (which is not good at all). This is one of the reasons a lot of potential customers drop their purchase and stay just as "Cart Abandonment". Since I installed the app for a trial, the customer support from Mostafa has been amazing and has solved absolutely all of my questions and also helped me customize the app for some uses I needed to be shown into my website. I can say thank you for developing such and amazing app. But not just that, also they are constantly receiving suggestions from us (the merchants), to include into their next updates, and that way, keeping the app growing more and more, and giving new and better features. This is a priceless and a must have... THANK YOU.

Eco Tushies
Mexico
2 days using the app
Edited January 20, 2022

I absolutely love this app so far, and the customer support I received from Reem!
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I think this app is really easy to use, and requires only a few minutes to set up. It worked with my theme perfectly without contacting support, HOWEVER, I wanted some modifications to get the 'Discounts' text box to appear in a custom location on my theme, so I reached out for support to see if it was even possible. For reference, I reached out to customer support around Noon in the USA. I mention this because a lot of the times I will reach out to customer support for other Apps in the middle of the night to get help during the developer's [oversea] business hours. Either way the timings work for me, but I know this is a deal breaker for some people who only work during their own business hours.
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I used the Chat feature to get in touch and got a response within a few minutes, and overall it took about 30 minutes to get everything placed exactly where and how I wanted it. I personally thought this was super quick service since I was asking for extra customization to my theme. I also loved that I didn't have to give special permissions in my user settings or have to go through extra little loop holes to get customer support as I have with other apps in the past.
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PROS: This app does exactly what it says, is easy to set up, and great customer service that is speedy. You can apply how many codes you want to work together, which codes shouldn't work together, and most importantly for me, it allows for codes that are auto-generated by other apps without having to type them all in. This is handy for loyalty reward coupon codes that customers may get.
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CONS: I think the trial period should be more than 3 days, to ensure there are no hiccups, allow for shop owner's customers to give some feedback on their experience using the features, or to allow for more customer support time during trial stages. I would prefer 2 weeks of a trial period.
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Thank you Reem for the excellent customer support, and I am excited for my customers to finally get to use multiple discount codes.

A Court of Candles
United States
About 2 hours using the app
Edited May 28, 2021

We misunderstood the app's developer. It was the customer abusing the coupon rebate. The apps is safe to use

Flourish Presets
United States
About 1 month using the app
December 17, 2021

Hi, After 15 days of installing this app, still not being able to use the features of this app.
The customer care support of this app is the slowest in the world, When you chat with them it almost takes them 10-15 minutes to reply back. We cannot sit for the full day to sort out issues.
VERY BAD SUPPORT!! WILL NOT REFER NOR SUGGEST ANYONE TO INSTALL THIS !
UNINSTALLING IT ! WASTED MY MONEY

Griiham
India
17 days using the app
MerchantYard replied December 24, 2021

Hi there,

Thank you for your review!

However, You have been waiting not more than 15 minutes before we got back to you by which you decided to leave a one star review.

After we apologized for the wait, we immediately customized the app to your requests because we wanted to have a happy customer, as that is what we always want, to help customers.

We try our best to help everyone as fast as possible, and from the other reviews you can see we do a pretty good job. But at the end of the day we are human beings too, in a different timezone, we are not around 24/7.

Thanks

August 19, 2021

Just recently installed the app so we can stack our discounts and the support was amazing - they got back to me within 5 minutes and Mostafa was able to make the required changes instantly and was very responsive. App looks great and integrates well.

Scrub Lab - Premium Medical Apparel
Australia
About 1 hour using the app
August 11, 2021

Great app! Solves discount and free shipping issue. Customer support very helpful and quick to respond.

PraiseBanners
United States
9 days using the app
February 9, 2021

This app is great and does exactly what it's supposed to. Solves the multiple discount problem. Good job

AfterBurnCandles
United Kingdom
About 7 hours using the app
September 25, 2021

Mustafa helped fine tune the cart. Excellent in that his response was immediate and he was able to integrate the app nicely

The Autoflosser
United States
About 2 hours using the app
March 19, 2021

I USED THIS APP TO HELP ME APPLY MULTI DISCOUNTS.I USED THIS APP TO HELP ME APPLY MULTI DISCOUNTS. THE SUPORT TEAM SO HELPFUL.

BusDeals Today
United Arab Emirates
About 18 hours using the app