Appointment Booking Cowlendar
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Reviews (2,255)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for running bookings directly through Shopify for services, classes, events, tours, and rentals. Many report strong business impact, easier appointment management, and quick setup even for non‑technical merchants. They highlight rich, flexible features (add‑ons, waitlists, deposits, custom time slots) and smooth checkout integration. Support is frequently praised as fast, hands‑on, and proactive with customizations and new feature releases.
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Incredible, friendly, patient support, great if you run your own Shopify store and need technical help - this is really straight forward to use and very easy to customise with an intutive settings page. I had an issue and Mateo answered in less than 5 minutes and all fixed.. the FAQ section on their app is also very good and easy to follow - you don't have to be tech savvy to use it
My company runs a walking tour experience in Philadelphia with varying dates and times, and Cowlendar makes it extremely easy to provide customers with booking options directly from within our website. And the customer service is always extremely responsive and helpful.
Fantastic customer support. Ms Judy and Mr Gabreil helped me through my needs regarding the customization. the app itself is a great one, though a tiny but important feature was missing due to Shopify integration matter. I would request the developers to try to enable PayPal payment option while I use Deposit Fee function. Currently deposit function doesn't have PayPal payment. Please try to fix it ASAP if it is possible.
Not only does this app work great, but the support team behind it is fantastic. I've had multiple occasions where I wanted to do something unique with our bookings and every time they have been very prompt in their responses and offered multiple different ideas to find a solution. I highly recommend this app to anyone looking for a very capable event management platform.
This is the most ridiculous free plan for a booking app. The free plan allows multiple bookings for the same time slot and only paid versions enables a proper calendar function! This means you do not have a free plan! Please do not do misleading marketing and do not steal people's time!
You used the app for exactly 27 minutes and did not set up or test anything during that time. It is difficult to understand how someone can leave such a harsh review after using a product for less than half an hour when this same product took more than 15 000 hours of work to build.
What you wrote is also simply false. The free plan does include a proper calendar function. So saying that the marketing is misleading is, in itself, misleading.
With this level of bad faith and the very short usage time, it honestly feels like this review might be coming from a competitor rather than from a real user who actually tried the product.
If you genuinely need help setting up anything, I am always available on the live chat.
Great app! I think what sets this app apart from others is definitely their fast and great customer service live chat! Judy was very helpful in helping me troubleshooting my problems so that my store could run smoothly on opening day. I do wish their waitlist function was a little bit better in terms of prioritizing customers on the waitlist instead of freeing up the slot back onto my website. I ended up not upgrading my tier due to that. Will definitely consider upgrading once they have this function more refined!
I am writing this review after this app is down for the second time in the last 15 days. No messages, no response from the team. Just that I am losing hard earned business as my customers are unable to book.
Hi there! Thank you for taking the time to share your feedback. I am really sorry to read that you felt the app was down and that it impacted your business. I totally understand how stressful it can be when bookings matter for your daily operations.
I checked your account and the app has actually been running normally for the past months, including during the period you mentioned. If something did not work on your side, I would really love to understand what you experienced so we can help and make sure it never happens again.
Our support team is always available and we usually answer within a few minutes, so feel free to reach out in the live chat inside the app. I am more than happy to take a closer look personally and help in any way needed.
And since the app is still active and used on your store, I really hope this is not a malicious review coming from a competitor. I prefer to believe there is simply a misunderstanding, so I am here if you want to clarify anything together.
I tried 6 other apps and also non-apps (paid and free) before I found Cowlendar, which is the only app to do everything I need it to do without being overwhelming and costing more than what we use it for. Customer service has been awesome, every time there’s something I need help with.
I can't recommend this app enough! I've been searching for for a hotel booking solution for quite some time and couldn't find the right thing to suit all our needs. When I came across Cowlendar, i was a breathe of fresh air! It had all the options I was looking for. And when I got stuck, Leo was super efficient in helping me work it all out. Thanks again!
I tried several "easy to use" appointment apps, only to be confronted having to install code. Who has the time to figure out that mess?! Also, I needed to be able to offer one class at multiple times on specific days. Through the chat, Alex was incredibly helpful and hung in there with this farmer, who is not techie at all. Thank you for making a beautiful product and adaptable to so many different scenarios for my business. Can't wait to try the zoom class feature soon!
