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We've been using this gallery app for a few months now and have nothing but good things to say. You can create beautiful photo galleries for a fraction of what other apps charge, and their galleries look better than their competitors anyway! When we did run into an issue, I emailed customer service, expecting to have to wait days for a response. They emailed me back within a few minutes, and after chatting back and forth, they went out of their way to fix my issue and were extremely helpful. Customer service is extremely important to me, and theirs in stellar. I would highly recommend and will use Cozy for other website builds in the future!
App is sufficient. We run into glitches on occasion when rearranging images or entering data that causes repeat work for the request to take, but usually sorts itself out by the second attempt. Biggest complaint was that I saw we were charged $3.99 for basic plan when advertised as $2.99. Would not have noticed this if we didn't go to the app store in Shopify. Request for assistance to fix the pricing was slow to respond. Another point to note is that the app will not allow you to downgrade your plan yourself OR view your current plan or cheaper plan options from within the app once downloaded (you can only view UPGRADE options once you sign up from within the app); if you want to downgrade your plan you need to reach out to the app developers, which, again, was slow to respond to inquiries.
This app is everything I ever needed and more. I have tried EVERY other gallery builder and this one is hands down the most straightforward. I can upload (drag and drop, baby!) up to 100 images in one go. You and use an UNLIMITED amount of galleries and unlimited images in those galleries, all for the same cost. I feel really lucky to have found cozy image gallery.
I spent one evening resizing and uploading shoots, and must have made 11 galleries over the course of a movie.
You can re-arrange photos, link them to products and more. I'm in love.
I use Cozy to make galleries out of photoshoots that we have either shot ourselves or collaborated on. I use the code to imbed into a blog post, and now have a clean, simple and beautiful way to share all of the lovely images that my jewelry has been caught in over the years.
Thank you so much for this delight of a program!!
Great app. Super easy to use. Awesome customer support.
Very Awesome app. Saved me a ton of time having to upload images manually & looks great on my site: https://duke-winston.com/pages/duke-pics.
Thank you for the review! We couldn't have said it better ourselves!
Very expensive for lack of customization options such as having no photo carousel. Ugly and not very intuitive user interface. There are better free options
This was very unusual. You have been our customer for over 9 months now and yet you didn't even contact us before leaving this review. Our app clearly stated that you can create only two different types of galleries using the app- Grid and Masonry.
Carousel is basically a slider and not a gallery. This is like expecting a fish to climb a tree
We contacted you but you haven't replied in 24 hr. We have tried to keep the app reasonably priced following a motto that “The app shouldn't be priced more than the lowest-cost product most merchants are selling”. This is really heartbreaking. You are suggesting that the hours we have put in features, CDN and tutorials are worth nothing.
And as far as customisation is concerned, I am certain that our app is providing the most customisation options. Be it effects, borders, box-shadow, custom CSS you can do it all from within the app. We even take customisation requests from users and help them out if the request is something only we can do from our end.
We have lazy load on images, a reliable and fast CDN without any hacks like storing images in themes. We have our own paid service provider. Any app with half our features is available for almost double the price or more.
Thanks
Dave
GREAT APP! It does something very simple but important with Shopify's lack of user-friendly photo gallery capabilities. Support also replied to an emailed question very quickly. Keep improving and I think you will have a winner here...and the price is awesome! Oh, and the fact that there is no limit on galleries or photos is HUGE! Other apps have limits which is just craziness!
Excellent app! Galleries load fast & look good. No gallery limits & images are served through CDN, not stored in your theme files - a huge advantage over other apps. Great price & extremely responsive support. We had several custom requirements and Dave made them all happen almost immediately. Very impressed with this level of service & looking forward to even more features that are in process!
This app was good when it worked, but recent issues have made it unusable. First, images have been down for several weeks now. Support originally said it would be fixed within 24 hours. That was weeks ago, and now they don’t respond to emails at all.
On top of that, there was an SSL certificate problem that caused our shop to appear “unsafe” to customers. That should have been a simple fix, but it dragged on for days without resolution or even a proactive update. The result has been catastrophic for my business: lost sales, lost leads, and hours of wasted work building on this platform.
App works fine, crteated gallerys are beatiful, support was quick and helpful. (It is just not really what I was looking for, so I deinstalled it).
