Reviews (206)

Overall rating
3.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
August 22, 2025

My galleries have been down for days now and here's no way to access them. Their site gets flagged as having been hijacked.

Revival Cycles
United States
Over 4 years using the app
August 21, 2025

Same! Tried to contact multiple times. Cannot access the app for days. Widespread technical failure affecting all users. Cannot recommend until fixed.

Avoid this app - look for reliable alternatives.

Ashton Michael
United States
Almost 3 years using the app
August 21, 2025

Images has been down for 4 days. They said it would take 24hrs to fix it....4 days ago! Now they won't reply to my emails. I rely heavily on images in my business and this is catastrophic. I spent HOURS using this app for my website and now I guess I have to start over. It was a great app, but if it doesn't work and there's no customer service, why use it? If they get it fixed soon (or even reply), I will happily change this review.

Southern Charm Crape Myrtles, LLC
United States
About 1 year using the app
August 19, 2025

Cannot access the app for days. All my project photos are trapped inside. Support isn't responding to multiple contact attempts. Even their demo site is broken.

This appears to be a widespread technical failure affecting all users. Cannot recommend until fixed.

Avoid this app - look for reliable alternatives.

Luxe Iron Doors
United States
Almost 6 years using the app
January 27, 2025

This is easy to use, and I like setting it to different styles like Masonry or Grid. I am using it for my resource library, and it looks great. Plus, I can link to where the resources are located and in new tabs if I so desire. I like all the available options to customize just like I want it. I plan to explore this app more, but I must first upgrade to create more galleries.

Loving Essential Oils
United States
8 months using the app
February 26, 2024

Very Intuitive App that enhances storefront. Easy to integrate with responsive customer support. I tried a couple other Shopify App store solutions which I immediately uninstalled. The other apps were more expensive than Cozy Image & Video Galleries and did not function as well.

Highly recommend!

AIROPX
United States
2 days using the app
August 8, 2023

Wow! Wow! Wow! This is exactly what I needed, and I love the affordable subscription. I was looking for the "pinterest", masonry look for my images. Very customizable and perfect for my art gallery. Love that they have an Anti-Theft option too to protect my work from art theft! If you want customizable galleries for your images, look no further! Very Impressed. Thank you! <3

JAC Made It
United States
About 2 hours using the app
August 6, 2023

Absolutely Awesome! I have posted thousands of tutorials and have a massive amount of photos and links to organize. This app allowed me to quickly upload, organize, link, and embed all in one place. Absolutely excellent and I love the lazy loading feature as well as the intuitive interface. Thank you for making this app!

LeahDay.com
United States
About 4 hours using the app
Edited September 8, 2025

Had to install after years of good use for same SSL certificate issues everyone else had. Couldn't reach support.

Tutu Masters
United States
About 7 years using the app
Edited August 23, 2025

App broke and is now causing a security issue on my storefront. Absolutely unacceptable when there are alternatives for the same price. Good bye!

North Scottsdale Floral
United States
Over 6 years using the app