Upsell & Cross Sell ‑ AW

Upsell & Cross Sell ‑ AW

Reviews (483)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and average order value, helping customers discover complementary or overlooked items. They like the manual control to hand‑pick cross‑sells and upsells, plus features like backup sets, reciprocal recommendations, cart‑specific suggestions, and product combinations. It’s described as easy to use, quick to set up, and works well with many themes. Support is praised as fast, hands‑on, and responsive, with pricing seen as good value.

September 5, 2023

Outstanding, quick and professional support. I had a slight problem with the settings, and something went wrong with the theme, and Carol from the support team helped me in no time. She escalated it to the technical team, and they made it work.
The app itself is pretty good started to generate more conversions since day one.

סקיני פסטה
Israel
6 days using the app
Aheadworks replied September 6, 2023

Thank you for your awesome feedback! 😊 We're really happy to hear that our support could help you out quickly.

It's fantastic that our app is already boosting your conversions! If you ever need more help or just want to chat, we're here for you. Cheers to your success! 🚀

Edited December 23, 2025

The Cross Sell & Upsell team went above and beyond to help us solve an issue we were having with our cross-sells. Ultimately it was discovered that the problem was on our end, but we truly appreciate all of their efforts for heavily researching and going out of their way to help us resolve the problem!

Kanguru Solutions
United States
About 10 years using the app
Aheadworks replied August 12, 2021

Thank you for your review, we really appreciate it :)

We hope you like your new design and please let us know if there is anything else you would like to change, we are always happy to help.

Kind regards,
Petra

Edited May 6, 2024

We are long-time users and fans of Cross Sell. We've had the app since 2016...it's now 2024! As we've grown and evolved, Cross Sell has supported our growth along the way. Customer Service and Henry from tech support recently helped us with cart customizations. He saved me a lot of time by knowing exactly what to do. We are thrilled with the results so far - Highly recommended.

Beginning Again
United States
Over 8 years using the app
May 4, 2026

trop compliqué

Nomad Tribe Swim
Switzerland
Almost 6 years using the app
Aheadworks replied May 5, 2026

Hello Nomad Tribe Swim!

We sincerely apologize for your experience and regret that it did not meet your expectations.

We would be more than happy to provide any support needed and work toward a satisfactory resolution. Do not hesitate to contact us with additional details so we can better assist you.

Kind regards,
CrossSell team

October 8, 2025

Great for improving the average order value. Quick, resourceful, and friendly customer service.

Webb's Mid-Century
Denmark
Almost 4 years using the app
Aheadworks replied November 21, 2025

Thank you for your review and we are always happy to help.

June 18, 2025

This is one of the few apps that actually has long term value. Thanks to Henry in particular for his great customer service.

Leggiadro
United States
About 8 years using the app
Aheadworks replied June 20, 2025

You are welcome and thank you for the feedback and we truly appreciate!

May 21, 2025

The app is user-friendly and easy to setup. Also the customer services team are really helpful. I am not a very "technical" person, but they can solve my issues. Supportive , services +++++
Of course, it really brings you the sustainables sales. It is worthable.
Thank you Henry, Carol and team!

Nes Home UK
United Kingdom
2 months using the app
Aheadworks replied May 22, 2025

You are welcome and we are always happy to help. Thank you for your review and we really appreciate it.

May 14, 2025

This app is great and what was even better is the amazing customer support. I needed some additional insight and help on exactly how I wanted it to work and they got back to me super quick and held my hand through the entire process - 10/10 - highly recommend!

Sympl
United States
About 1 month using the app
Aheadworks replied May 16, 2025

Thank you for your feedback, we really appreciate it. Also, we are always here to try and make your experience the best.

April 24, 2025

Great app and very useful. I enjoy the option of backup cross-sell for the product that as no cross-sell setup.

Homeoanimo
Canada
Over 6 years using the app
Aheadworks replied April 26, 2025

Thank you so for the feedback about the app and the review. We are happy to hear you are enjoying using the app.

April 24, 2025

We've used this app for years. It is the best app ever and the support team is beyond helpful with anything you need help with. Highly recommend it.

m00nshot
United States
Almost 8 years using the app
Aheadworks replied April 26, 2025

Thank you so much for the review and the feedback. It means a lot to us knowing that you have used the app for years and you have enjoyed it. We are always here to help.