Upsell & Cross Sell ‑ AW

Upsell & Cross Sell ‑ AW

Reviews (484)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and average order value, helping customers discover complementary or overlooked items. They like the manual control to hand‑pick cross‑sells and upsells, plus features like backup sets, reciprocal recommendations, cart‑specific suggestions, and product combinations. It’s described as easy to use, quick to set up, and works well with many themes. Support is praised as fast, hands‑on, and responsive, with pricing seen as good value.

November 14, 2023

Diese App funktioniert einwandfrei und ist einfach zu bedienen.
Und für die Kunden ein wichtiges Hilfsmittel um die passenden Produkte zu finden.
Auch der Kundendienst ist schnell und zuverlässig...

Drachenfels Design
Germany
Almost 2 years using the app
Aheadworks replied November 21, 2023

Thank you for the positive feedback! We're glad the app is helpful for you. If you have any further questions, feel free to reach out. Best regards!

October 12, 2023

Once again amazing support from you guys! I needed help duplicating all handpicked cross sells to my other stores (different markets) and I got amazing and quick help! Perfect app, easy to work with! Thanks

Heart Of Lule
Norway
Almost 2 years using the app
Aheadworks replied October 13, 2023

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our support team and that the app is working well for you. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊

September 22, 2023

The App works very good and the customers service is amazing. Very fast reply and extremly helpful. Big thanks to Carol.

Bächlein
Germany
6 months using the app
Aheadworks replied September 25, 2023

A big thank you for your fantastic review! We're delighted to hear that you're happy with our app and our exceptional customer service. Your support means the world to us! 😊

August 8, 2023

Great app and customer support! They assist you very well through email to fix your problems or requests in customization.

Wrong Friends Nederland & Belgie
Netherlands
6 days using the app
Aheadworks replied August 11, 2023

We're thrilled to hear that you're enjoying our app and that our customer support team was able to assist you. Thank you so much for positive feedback! 🥳

Edited April 29, 2022

Guys, don't use this app for now, I promise you will encounter something wrong. Some of the functions are broken. The team is fixing this, and it is hard to notice, but I promise it is not good to users. And it may take you days or weeks or more to fix once it happens to your store, so be careful! Mine has not yet been fixed till now for more than 1 week. I am a paid user $79 per month! I will update here when all is fine, I just don't want the other users to experience the same frustration.

Melody Ong Fashion
Philippines
About 1 year using the app
Aheadworks replied May 1, 2022

Hey Melody, I'm sorry to hear that you've been experiencing issues with our app. I'm aware that our team is looking into this for you, and have been keeping you updated on the status of the issue.

We don't have other customers experiencing this issue, and it seems to be a rare instance affecting your account at this time. However, I assure you that we are working on having this resolved as swiftly as possible, and we're open to compensating you for the days this has been affecting you 😊!

October 23, 2023

It works really well and the team is very helpful.

La Fabrique Arhoma
Canada
3 months using the app
Aheadworks replied October 24, 2023

Thanks for your review! So happy you feel this way about our app and team ❤️

November 22, 2023

Over the past year, I dedicated myself to developing my Shopify store and personally integrating various apps. The process of selecting the right app and ensuring seamless compatibility among them can be bewildering. It's a challenge to find an app whose team not only comprehends your needs but also communicates effectively. Fortunately, I stumbled upon Cross Sell, and I must say, they truly understand their users!

What sets them apart is their team's expertise, not just in grasping your requirements but also in making the necessary adjustments. They patiently discussed the app's capabilities and limitations, ensuring I was well-informed. Unlike many others, they are responsive and attentive to my needs, maintaining a professional interface while offering extensive customization options. Whenever I require further tailoring, they're readily available.

I can't recommend them enough. They're more than just an app; they're an integral part of your team, dedicated partners who genuinely care about your success.

Yonder
United States
About 1 month using the app
Aheadworks replied November 24, 2023

Thank you so much for your incredibly kind and insightful review! 🌟
We're thrilled to hear about your positive experience with our team.

Your words about us being more than just an app and serving as dedicated partners mean the world to us. We genuinely care about your success, and we're honored to be an integral part of your team.

If there's anything more we can do for you or if you have any further customization needs, please don't hesitate to reach out.

Thanks again for your trust and recommendation. We're grateful to have you as part of our community! 🚀

November 29, 2016

Great App and amazing support

Wonder1
United States
About 1 month using the app
January 19, 2017

Nice app with great support.

Soultree Organic
India
About 1 month using the app
Edited May 20, 2016

Perfect app and great support!!!

Matteocostumes
Hong Kong SAR
2 days using the app