CJdropshipping: Much Faster

1-Star Review — Extremely Disappointed with CJ Dropshipping

As a small business owner just getting started, I really wanted CJ Dropshipping to be a reliable partner, but unfortunately, my experience has been extremely disappointing.

Shipping times are far too slow. If the current shipping time is considered an improvement from what it used to be, that is honestly concerning. Slow shipping can seriously hurt a small business, especially when customers expect reasonable delivery times.

The U.S. warehouse option for clothing is also misleading. Products may show an option to ship from a U.S. warehouse when you're listing them, but the U.S. warehouse does not necessarily carry the same product. This makes the option feel almost useless when you're trying to provide customers with faster shipping.

Even ordering samples has been unnecessarily slow. As a new business owner, I need to be able to test products, inspect quality, create content, and make informed decisions without waiting an unreasonable amount of time.

The biggest issue is that a dropshipping supplier is supposed to help a small business grow—not create additional obstacles that can damage the customer experience and the business's reputation. Long shipping times, limited U.S. inventory, and slow sample delivery can be especially damaging to a business that is just starting out.

Because of this experience, I will be looking for another dropshipping service. I cannot build my business around a supplier that cannot consistently support the shipping and product needs of my customers.

I would strongly encourage other small business owners to do their research and carefully test CJ Dropshipping before committing to them. What may seem like a convenient option initially can become a serious problem once you're trying to actually run and grow your business.

Small businesses cannot afford to have their reputation damaged by unreliable fulfillment.

Rain HUANG, a CATASTROPHIC cjdropshipping agent who completely ruined my experience.

She’s incredibly cold and cruel, for a simple answer to a question, she’s capable of making me wait a full week while treating me like crap. For a week, I’ve been asking for nothing more than a product return rate, but she refuses to answer me and tells me to do her job for her, even though I have no information about the total weight, possible shipping methods, or the options available to me!!

When you agree on a rate with her and confirm it, she comes back with rate increases of up to 30% without any mercy, and when you explain that this isn’t normal, she talks down to you and pressures you to accept the offer.

She openly talks about wanting to get rid of her tasks as quickly as possible and stop dealing with me, even though I’ve only reached out to her twice in a year!!

The only way to get her to do her job is to tell her you’re going to leave a bad review and expose this. It’s outrageous.

If I could give less than one star, I would.

Rain HUANG is the worst agent on the cjdropshipping platform, there’s a high chance you’ll be assigned her as your agent. When you ask her to switch agents, she drags her feet and doesn't go through with the change either !

A horrible experience, I’ve never seen anything like it.

Remember this name: Rain HUANG

I’ve had a great experience with CJ so far. The platform interface is extremely straightforward, well organized, and easy to use.

A special thanks to Cisco Fu, my personal agent, who has been actively helping me with everything since day one and has always been responsive and supportive. I’ve also had an excellent experience with Elara Liu from customer service, who has been very helpful and attentive whenever I’ve needed assistance.

Great platform and great support team. Highly recommended!