SmartCS: Currency Converter

I used this app to add both US$ and Euros to my UK pound site. I am really pleased with how easy (and quick), the process was, and the result. The team were very responsive and prompt. Thank you so much for your fantastic service!

So far, THIS HAS BEEN A DISASTER FOR MY SHOP!! I previously had a simple free currency switcher but opted for this to deal with geo location issues and tidy the appearance of currency switcher on the mobile view of my site. I have had multiple emails with support and currently under EUR option my site is now appearing in GBP. It's causing a lot of problems, costing sales and support have been fairly average in their responses!!!! Very poor

EDIT: I really hate to give a negative review to a free app with friendly developers but I need to warn other stores that this app is *NOT COMPATIBLE* with the Turbo Theme (likely due to a script conflict).

Within 24-48 hours of their install, my site started accumulating over 4500 coverage errors within the Google Search Console resulting, in less than 10 days, in serious damage to my Google rankings. Thankfully Google sent an email notifying me but the damage was already done.

By the time I discovered the problem, my rankings dropped 133% from their previous levels and organic traffic from Google dropped by 86%. My site even returned errors when running the mobile friendly test on Google as a result of the changes to my code.

As soon as I undid the changes made by Secomapp to my code, my site passed the Google test again which confirms what Shopify tells me about the errors.

It will take days, weeks or even MONTHS for Google to validate those 4500+ pages and who knows how long to recover the rankings I've worked so hard for. Truly a disastrous experience.

The developers are *very nice* but the language barrier makes it impossible to trouble-shoot the issues or for them to understand the problems pointed out by Shopify technical support. For instance, while the Google error states it was blocked by the Shopify controlled robots.txt file, this is due to a Javascript conflict on my site introduced by this app. But the developers aren't understanding that probably due to translation.

So just be VERY CAREFUL if using their code and make sure to check your Google search console for errors after installing. Again, I liked the app but it directly caused serious problems.

Initial review on date of install:

One day in and received excellent support from Peter on install with back and forth communication. So far so good on the app itself - working as advertised and greatly appreciated. The fact that it works with multi-currency checkout is a bonus.

Steve was fast response and approaches sincerity!! And above all, I had a positive experience working with him.

Very useful app. I just installed and the support is great.
Steve was a huge help! He was very fast and very helpful. 5 stars!

Support technique excellent

Great app and great customers service!

Excellent App, loads quickly.

Prompt and excellent support team!!!

regards

Nitin

Excellent product and their customer service team went above and beyond for our project! 5 stars

Great service that was fast and easy to work with. This app has helped with our global expansion!