Reviews (111)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this long‑standing app is essential for adding and managing custom fields/metafields beyond Shopify’s basics. It’s used for spec tables, tabs, accordions, tutorials with photos, product notes, video embeds, and advanced HTML/SVG, especially in large catalogs and multi‑store setups. Many highlight time‑saving bulk editing, a standout browser extension for in‑admin metafield editing, reliable performance with custom themes, strong documentation, and fast, knowledgeable support.

July 19, 2022

I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.

VERGE
New Zealand
12 months using the app
Bonify replied July 20, 2022

Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.

We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co

Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)