IO: Infinite Product Options

IO: Infinite Product Options

Reviews (2,620)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to offer extensive product customization beyond Shopify’s limits, including conditional options, personalized text, and detailed measurements tied to specific products. They say it boosts sales through upsells and cleanly organized variant structures, while helping track inventory and SKUs for customized items. Many find it easy to set up and highly reliable, and frequently praise fast, professional support for theme and layout tweaks.

July 22, 2026

The app installs easily and is easy to navigate through. I had some changes I wanted made and used their AI assistant and it worked amazingly well. Truly one of the best type of those experiences I have had. What I wanted was fixed, but a day later a person reached out, said they reviewed my conversation with the bot, and continued to make some suggestions and improvements. Highly recommend!

engraveit.com
United States
9 months using the app
ShopPad Inc. replied July 24, 2026

We love hearing that the AI assistant delivered and that the team followed up with even more improvements. Thanks for the recommendation!

July 8, 2026

I had to contact support because I am not the best at computer stuff and they fully implemented everything I needed in under 5 minutes. Great customer service! I already received one purchase with the new set up and the customer decided on the upsell option so overall a great product!

GoodRings
United States
44 minutes using the app
ShopPad Inc. replied July 9, 2026

Under 5 minutes and already seeing upsells, love that! So glad the team could help get everything set up. Thanks for the rating!

June 23, 2026

This app is excellent and very helpful for adding product options to my Shopify store. It is easy to use and works really well for custom products. The support team is also amazing — they are responsive, professional, and very helpful whenever I need assistance. Highly recommended!

THE CERTIFICATE HUB
Saudi Arabia
15 days using the app
ShopPad Inc. replied June 24, 2026

We're so glad Infinite Options is working well for your custom products! Our support team loves hearing this!

September 23, 2026

I had a great experience getting Infinite Options installed on a new theme. My installer helped me troubleshoot a few things, and she was incredibly helpful, patient, and quick.

Silhouette Blue Stationery
United States
About 6 years using the app
ShopPad Inc. replied September 28, 2026

Thank you so much for sharing this! We're so glad your installer was able to troubleshoot things quickly and make the whole process feel smooth, patience and speed go a long way, especially with a new theme install. We'll be sure to pass along your kind words to her. Thanks again for choosing Infinite Options and for taking the time to leave this review! 🙌

August 18, 2026

Excellent customer service. Worked to solve my problem and went apove and beyond what most companies do. Thank you!

MyHolyCards
United States
About 2 months using the app
ShopPad Inc. replied August 27, 2026

Thanks so much for the kind words! We're thrilled our team could go above and beyond to get your issue sorted, that's exactly the kind of support experience we aim to deliver every time. We really appreciate you taking the time to share this and for being a valued part of our community. 🙌

August 7, 2026

Big thanks for superb patience and explaining to a newbie trying to fix the issues with the website I paid someone to build :)

Beyond Measure Boards
Canada
About 2 years using the app
ShopPad Inc. replied August 27, 2026

We're so glad our team could help walk you through everything, patiently and clearly, especially with a site someone else built. Thanks for your patience and for giving us the chance to help. Welcome to the club, you're not a newbie for long once you start tinkering! 😊

July 10, 2026

I'm liking the new setup for the options set! It looks more user-friendly. Thank you! I love being able to offer more variants/options as well as add custom fields for products. Appreciate it!

Shine Sticker Studio
United States
About 6 years using the app
ShopPad Inc. replied July 13, 2026

We're so glad the new setup is hitting the mark! Love hearing that the extra variants and custom fields are making a difference. Thanks for the review!

July 3, 2026

They got back to me very quickly and resolved my issue within the same day. Highly recommend!

Ward Boards
United States
Over 9 years using the app
ShopPad Inc. replied July 6, 2026

We're so glad our team could help resolve things quickly! Thanks so much for the kind words and the recommendation.

July 2, 2026

this aap is good can easily create fields and also can create conditional logic on fields

"Skyline Garden" Flower Studio
United States
24 days using the app
ShopPad Inc. replied July 6, 2026

Glad the fields and conditional logic are hitting the mark for you! Thanks for the 5 stars.

June 30, 2026

does exactly what i need and the customer service is excellent - they got onto my issue straight away and sorted it out no problems

Bagstock & Bumble
United Kingdom
Over 8 years using the app
ShopPad Inc. replied July 2, 2026

Thank you so much for this! We love hearing that our support team jumped on your issue fast, that is exactly the experience we aim for.