Shopacado ‑ Volume Discounts

Feb 6, 2026 update
Support is not helping. We've been dealing with an issue more than one week now with zero progress.

The responds times are too slow, and the support isn't doing a thorough review of the issue. I'm just getting 'sorry' and being asked for the details I sent previously.

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Great product with clear instructions. Customer service is prompt and helpful

Get a 2 because design is nice and easy to use for the most part.

Support team just gives you cold shoulder. Been waiting for responses and I get charged for nothing.
If you are the owner reading this. get a new support team. ( im not the only one on here complaining about it)

Doesnt really support variant pricing. you need to use code they provide in an article but it only shows how to do it for the Dawn template. Even as im trying to install the code myself there is no indication of what the final result is supposed to look like or how it works. How am I supposed to know if I was successful? Where does the extra pricing table show up for me to add in variant pricing? Again no help from support.

Also wasnt able to delete any of the discounts i created which was odd.

App interferes with .glb 3D files loading correctly. Once the app has been disabled they load fine. Developers have been unresponsive and we're under a deadline so will have to switch to another volume discount app. I suppose if you never use 3D product media and won't require support it's still a perfectly good solution though.

Be careful with this app - it worked fine for us for years but this black friday we tried to use it and the app has been updated. It only really supports 2.0 themes. The app wasn't working exactly as it should, so reached out to support. They refused to do the upgrade for us, insisted we changed the theme code. Everything went wrong and they were unable to fix it. After few hours of wasted time in the middle of our promotion which is live to customers we had to cut our losses and switch to another solution. The support team is very lacking!!

Support is pretty terrible. Had some issues with the upgrade and Nivi did very little to help and was clear that she didn't even pay attention to what I was saying in chat. Last problem I had was a simple border issue (wasn't showing up correctly) with the discount table and she said she was looking into it and then never heard back.

Update: So, after the upgrade, this app will no longer stack with other product discounts. I have items that cannot be discounted so I need to use product discount codes and not order discounts. It's a shame since this worked perfectly fine before the upgrade. Once again, Nivi was not very helpful and clearly didn't bother to really read what I said.

This app has been a game-changer for my Shopify store! Setting up discounts is incredibly easy, and I love the flexibility it offers. Whether I want to run flash sales, bundle discounts, or tiered pricing, this app has it all. My customers love seeing automatic discounts applied at checkout, and it’s really helped increase my average order value.

I've been using this product for a couple of years. It's an integral part of my store and important for my offers to my customers. With the newest version, it's even better than ever. Support is great too - but I've only needed it once when upgrading to the newest version.

Awesome customisation, fast and great customer service. Has made a huge difference to my basket size. Thank you!!

So far i'm really impressed with this app! I wanted the option to have a volume discounts, across multiple products and be able to customize the options! Shopacado was able to do it! Also amazing customer support on chat! They were able to help me install and customize whatever i needed! Can't wait to see what else i can do with this product.

As a B2B-focused business, volume discounts are crucial for us. Since launching our site on Shopify, we've chosen Shopacado. Shopacado ‑ Volume Discounts is both powerful and user-friendly. The feature to apply discounts to selected products and/or categories is particularly beneficial. Their customer service is excellent; Syed and his team resolve issues swiftly!