Reviews (24)
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The app seems good, but the service is very bad. I've sent a few messages and they don't reply. I want to ask questions, but I can't even do that.
Hi Leandro,
Thank you for sharing your feedback with us, and we’re truly sorry that our service hasn’t met your expectations. We understand how frustrating it can be when your questions go unanswered, and we sincerely apologize for the lack of timely responses.
Regarding the request you're asking with product mapping, we hope the instructions we sent were helpful. We have an agent following up with you now to assist you with that now.
**Update:
Thank you for your feedback and your patience. We wanted to follow up and let you know that we’ve completed your request regarding product mapping. Our agent has reached out and worked through the details with you, and everything is now working smoothly.
Thank you again for your understanding and for giving us the opportunity to improve our service.
The app is ok, not as easy to use and amazing as it looks like. But when it comes to pricing the information is wrong. no free plan. They required the paid plan to publish my first product.
Thank you for sharing your feedback with us and for trying our app. I’m very sorry for the confusion about our pricing plan. Our Free Plan includes 3 free campaign creations, 10 free orders in total, and unlimited time to explore all features without any paid plan. We’ve already emailed you to check your case and support you step by step.
CustomAll is such a great app compared to others! Their customer service is outstanding. They respond quickly, fix issues right away, and patiently answer all questions. Sunny was awesome, and the development team is super fast at resolving any problems. I highly recommend this app!
Je cherchais une solution de customisation pour ma boutique. J'ai découvert Customall et je dois dire que je suis super satisfait de leur solution et surtout de la qualité du service commercial. J'ai bénéficié d'une période d'essai de 14 jours, et, bien qu'étant dans cette période d'essai, ils m'ont apporté rapidement, professionnelement toutes les réponses aux questions que je me posais. Vraiement service au top. Personnellement je choisis de m'abonner car ce service va me permettre de faire croître mon activité, j'en suis convaincu. Merci aux équipes de Customall.
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I was looking for a customization solution for my store. I discovered Customall and I must say that I am super satisfied with their solution and especially with the quality of the sales service. I benefited from a 14-day trial period, and, although I was in this trial period, they quickly and professionally provided me with all the answers to the questions I had. Really top-notch service. Personally, I choose to subscribe because this service will allow me to grow my business, I am convinced of it. Thank you to the Customall teams.
