Froonze VIP Loyalty & Wishlist

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Such an affordable way to add a little more functionality to the customer account page. I really like the a la cart way of choosing what you need and not paying an arm and a leg for a hole bunch of features you're not after. My main reason for needing an app like this was to be able to have a usable account page where a customer can see their wishlists and rewards. The app I use for wishlists and rewards is not in the supported integrations subscription but over a quick two days back and forth with support, Javi was able to get my specific wishlist and loyalty app to show up and work correctly in the accounts page. Great app so far and amazing support.

Yes, this is a great app ! It does exactly what it says it does, allowing us to improve our customer experience at an affordable price. But what really stand out for me is the fact that the Froonze team care about international customers as much as English speaker ones. I have been able to translate the app really easily, but noticed a message that was not translatable within the app and was showing in English. Max from Froonze made a change very quickly so that it would be translated for French speaking user. They cared ! They communicated clearly, nicely and cared enough to make the changes in a day.
So thank you Max for your wonderful quality customer service !
All the best to you and the rest of the team !

It helped me to design a customer account page in a way I like the most. Also, it's great that I can connect the app with my Loyalty and Reward app. Support is great. Thank you.

Very helpful app with great support

I started to look for a loyalty app. It was a mess to find the 10 best apps. Either it was horrible expensive or to complicated to administrate. The froonze app gave me a very good first impression at the beginning. Therefor I decided to install and test this app. I started with the wishlist function to implement it in my shop, because the running current wishlist app had technical problems which the app owner could not fix it. The support team from froonze was open to listen to my requests and added additional functions which came not out of the box. Also, the adjustments within my Expanse theme (not coding, only to setup the style). Such kind of extensions was not possible to do it with other app wishlist providers. Now, I was very happy with the profession of the developers and support team. This was the reason to continue now with the loyalty function. Via an online video call, I got the first explanation how the system works and how to implement it. Furthermore, they did all customizations which I would like to have in a profession way. Out of the box it is running very well, also. If other customers given 5 stars, I would like to give 7 stars for the rating. I am from Germany, and I can recommend everyone who is looking for a wishlist and loyalty program to test the froonze app and to test the support itself. They are very friendly and open to understand my requests. I will go forward with such 2 functions and I will give an update in half a year. Best regards Norbert

We switched to Froonze to consolidate our Wishlist and Loyalty programs into a single app, and it’s been a game changer for our site performance. The integration with OS 2.0 is seamless.
A massive shout-out to Alexandru from the support team! He is incredibly responsive and proactive.It’s rare to find support that cares this much about your overall success. Highly recommended!

Froonze is the most affordable app I've seen for applying store credit in a loyalty program! It brilliantly combines wishlist, account, and loyalty program into one, eliminating the need for multiple costly and complex apps. The team thoughtfully researches customer needs, provides clear instructions for every feature, and offers excellent support. Such a talented team deserves great success. All the best!

Great app! It’s very complete, including features such as a loyalty program, wishlist, customer hub, and custom form builder. The design is sleek and modern, perfectly matching my theme. Customer support is responsive and very helpful. I highly recommend this app.

La app copre vari aspetti importantissimi della gestione del negozio online (lista dei desideri, rewarding, ecc) in modo coordinato ed efficiente.
Ottimo e rapidissimo supporto al cliente per l'instllazione compreso nei piani che hanno costi ragionevoli.
La suggerisco caldamente