Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Reviews (272)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable all‑in‑one solution for wishlists, loyalty/VIP programs, customer accounts, and custom forms. Support is described as exceptional, often handling theme code edits, styling, and feature tweaks quickly. Merchants praise the modern, highly customizable wishlist, flexible points/store‑credit rewards, and transformed customer account dashboard. Many note strong performance, easy setup, extensive branding/localization options, and pricing that lets them replace multiple separate apps.

November 15, 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Susan Connor New York
United States
12 days using the app
Froonze Limited replied November 16, 2023

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

September 14, 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
United States
About 6 hours using the app
Froonze Limited replied September 15, 2023

WOW! Thanks so much for such a glowing review! You truly made our day! :)

September 6, 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

DiVino.com.au
Australia
7 months using the app
Froonze Limited replied September 7, 2023

Thanks so much for your review and appreciation of our team!

September 7, 2023

Great app! The features and functionality it offers are top-notch! Furthermore it is beautifully integrated into the theme design. The customer service from the application's support team has also been exceptional. They are responsive and always willing to assist with any inquiries or issues we encounter. Their dedication to customer satisfaction mirrors the values of the application itself.

Tupperware24
Hungary
17 days using the app
Froonze Limited replied September 8, 2023

Thank you so much for such an amazing review!

July 27, 2023

Great customer service!
We had a problem connecting with our theme. They kindly helped set up and solve our problem.
Also, it has all the features that we used to use separately. We could save money with this app!

Capella Apparel
United States
3 days using the app
Froonze Limited replied July 31, 2023

Thanks so much for your review! We are happy we could help you save money with our app

July 21, 2023

Great looking app with additional features that make our customers account page that more interactive and appealing. Very easy to use registration form and on top of that the support team is a great asset to having this app. Javi was very concise and helpful throughout my requests.

Plantish Wholesale
Canada
About 1 month using the app
Froonze Limited replied July 22, 2023

Thank you so much for your review!

July 20, 2023

Great so far for improving my customer account page set up! for an affordable price for small businesses like my own, I'm loving the app thus far. I would love for there to be more development on the add-on features as I love how it's all in one. A bit more customisation and dev on features such as wishlist and especially the customer loyalty program will go a long way. thank you for your app!

cloudicos
Australia
2 days using the app
Froonze Limited replied July 22, 2023

Thanks so much for your review! We will definitely keep improving our existing plugins and adding new ones

March 18, 2026

We use this app across multiple stores and it delivers every time. Checkout is so much more cohesive, well-designed, and easier to use. Support is quick and genuinely helpful. Highly recommend.

Gelous Australia
Australia
Over 2 years using the app
Froonze Limited replied March 19, 2026

Thanks so much for your review!

March 10, 2026

The app is extremely functional, and their support is just great. They helped me customize some of the features and were extremely responsive and friendly.

Inframe
United States
4 days using the app
Froonze Limited replied March 10, 2026

Thanks so much for your review!

March 4, 2026

The Frooze app has been great to work with, and their customer support truly stands out. The team was extremely helpful and responsive throughout the process, especially Max, who went above and beyond to assist and ensure everything was working smoothly. Highly recommend the app and their support team!

Dad Driven
United States
About 1 hour using the app
Froonze Limited replied March 5, 2026

Thanks so much for your review!