EB Country Blocker Bot Blocker
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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The customer service team is incredibly kind and quick to help! They respond fast, take feedback seriously, and always find a solution. It’s my first time leaving a review, but their support really deserves it. Thank you for being so responsive and professional!
Great Customer Service! I ended up needing a different app of theirs but they were extremely helpful and guided me through everything!
Customer service is fantastic! I appreciate them handling my file uploads when there too many records to enter manually.
They help me so much and are so nice and explaining everything well to me and respond so fast Amy is very good!
Customers can easily get around the "block" feature simply by using an incognito window.
There's no button for support in the app
No response to request for help. Wrote in a name to block, person is still creating an issue. Would think they would want to help resolve an issue.
UPDATE: 6/12 Did respond and are working to help me resolve an issue UPDATE 6/13 - Would recommend now based on their response to helping. Took some time, but they did take care of the customer. Sometimes, that's all we need.
I recently installed the Easyban-Country blocker. The support staff is amazing (Rich) with their fast responses and detailed solutions. The features blow away my previous app. The app is most definetly user orientated. The price is right, the support is right, the product is right. Do the right thing...look no further...Designer Spandex and MORE.
The support is incredible, and they dig into your trouble to the fullest. Lots of control options and it works as advertised. Highly recommended!
EasyBan helped me solve the bot traffic issue that Shopify couldn’t handle for months. Amy and David were incredibly patient and professional in guiding me through the firewall setup. Now those annoying bots are finally gone from my store. I’m so happy this long-standing problem is finally resolved. I’ll be sharing EasyBan on social media!
Every Shopify store should have this app. Support is exceptional.