Custlo ‑ Customer accounts app

I’ve genuinely had such a great experience using this app. It’s intuitive, reliable, and has made a noticeable difference in how smoothly everything runs on my end. What really stood out to me though is the support team. They are incredibly responsive, kind, and actually take the time to help in a way that feels thoughtful and personal. It’s rare to find both a great product and a team that stands behind it so well. I truly appreciate the experience and would highly recommend it.

The support was amazing very supportive.

Very easy to customise, adds all the options needed for a proper customer account. Also, the pricing is very fair and support extremely responsive and helpful - highly recommended!

Its a great app with reasonable price to provide a good looking customer account dashboard and store credit.

We have been using Custlo for customer accounts function which is working well. The app seems simple to use which is good. We are also testing the product upsell feature - nice to have this in the app, although one 'wish list' would to be able to see sales data for how the upsell is performing which I don't think we can see in the app.

It was a decent looking customer dashboard and it worked well for the first few days. I was using the free version and was considering switching to the Growth plan, but out of nowhere it stopped working and was back to the original customer dashboard. I contacted support, and they responded same day. They said they'd check the issue and see what they can do. Its been close to two weeks now and I had sent another message a week ago to see if they forgot or something but it seems they disregarded my issue and chosen not to respond. I will be uninstalling this app now and looking for another one with better customer support. While I am not sure how they treat their current customer base, I can say for a new customer like me, its been a displeasing experience, to say the least

Would not recommend. It does NOT pull in all the information from the original shopify dashboard. They want to charge me more money to pull in the information that is already included with the shopify dashboard. Look elsewhere.

UPDATED Review: They did eventually do the correct coding / programming work to get all the information that Shopify pulls in to pull in with their app. They went from wanting to charge me $80, to wanting to "only" charge me $40, to then doing it for free. A little frustrating, but it did happen. Still not happy with how things went down. Still switching to a different app.

Recommend going with someone else. the Thing they say is NOT default in Shopify is. DO NOT USE THIS COMPANY.

I am extremely pleased with the results of this app. We now have a stunning customer portal that is intuitive and user-friendly. I had some unique requests for customer support, and they were incredibly accommodating in making the necessary changes. One notable change involved collaborating with another app developer to integrate a 'Download Invoice' link. I was delighted that both developers were willing to work together to fulfill my needs.

Great product!
We have only issue with add more buttons, but maybe this is because we wanted to link seperate page from here. So a dev request from our side, that if we want to add more custom items into the dashboard, it could be nice to just redirect users to another page (in our case a custom referral program page).

Otherwise no issue with the app!

I am very impressed with this app and team. There always little issues that come up when introducing a new component to a website and these guys were super responsive. They were able to go into the back end of my website and fix the issue in a matter of hours. The app works exactly as described.