SC Customer Tagging

SC Customer Tagging

Reviews (59)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 22, 2021

THANK YOU!! I was using another tagging app and couldn't get the tags to work the way I needed. It just caused so much frustration. I deleted them and added you guys. Within minutes I was up and running with my tags. Verified and it's all working for now. This went faster than I ever could with the other app. I can see why you have all 5 star reviews.

Hot Mesh Mom Shop
United States
8 days using the app
Shop Circle replied March 22, 2021

Thanks for the great review, it is most appreciated! Glad to hear you were up and running in no time at all!

February 11, 2019

I was trying to figure out how to tag and sort my customers by the vendors that they purchased. This app did the trick and I was able to do just that - tag customers with the [vendor]s the purchased and the target this customers with relevant marketing!

The team the Union Works went way beyond to make sure that I got what I needed and understood how to use their app.

SMLXL Direct
United States
12 days using the app
Shop Circle replied December 11, 2023

Thank you so much for your glowing review! We're thrilled to hear that our app could assist you in tagging and sorting customers according to vendors they've purchased from. It's wonderful to see it contributing to your targeted marketing efforts!

It brings us great joy to know that our Union Works team could provide you the support needed, going above and beyond to ensure your satisfaction. Knowing that you found their assistance helpful certainly gives our team a boost.

Your feedback holds immense significance for us, as it helps in constantly improving our services and the overall user experience.

Thanks again for your positive feedback and for being a valuable member of the Shop Circle community.

Best,
The Shop Circle Team

October 5, 2021

Going into a new product launch, I needed a way to bulk tag thousands of orders, so I could offer a loyalty discount to existing users of my various software products. This app allowed me to handle that in a few clicks, at the last minute, going into a launch. Not only that, it did so with 100% accuracy and was very fast considering how many records had to be processed. Seriously, I don't know what I would have done without this app!

Kazrog
United States
1 day using the app
Shop Circle replied October 5, 2021

Thanks for taking the time to leave us this great review! We're really pleased to hear that our backdating facility has helped you to segment your Customers ahead of your product launch. Good luck with the launch!

September 29, 2020

Definitely the most comprehensive app for this type of functionality. I needed to apply and remove tags on a timer as well as other triggers besides ordering. This was the only one that could do it. I had a few teething problems get it going but the Customer Service is top notch and they looked into it for me, seems the problems is with Shopify's web-hooks and I'm satisfied that is correct. Definitely the app to install if you need to auto tag customers.

COMODITI
Australia
16 days using the app
Shop Circle replied September 29, 2020

Thanks for the great review Ally! I'm glad the app is helping you to identify and segment your customers.

October 12, 2020

These guys are awesome! I have never used any Customer Tagger that worked so well as this. I was using another app for years but they went silent and no longer helped when we needed it. Also, this app does the tagging in REAL TIME. Meaning an order comes and it tags the customer Immediately. You don't have to wait days while the tagging system does huge batches which slowed our company down. This app was a godsend. They helped me make a new option as well when I asked for it. A++++++

Primal Muscle
United States
7 days using the app
Shop Circle replied October 13, 2020

Thanks for the great review Stephen! Glad we've been able to speed things up for you!

July 6, 2021

This is a fantastic app with extensive tagging functionalities that are extremely useful for a whole host of things. We utilize the backdating function which allows us to tag previous customers and form highly customized segments. I would strongly recommend this app for anyone looking for a full-featured tagging app - it is fantastic! Some feedback to the developer is I wish there was a higher-priced monthly plan that included an unlimited number of backdating jobs. It starts to become very costly when you are a high-volume store.

PetMax
Canada
12 months using the app
Shop Circle replied July 6, 2021

Hey Bryan, thanks for this super review. We're pleased to hear how useful the backdating functionality is proving to be for you. Thanks also for your feedback on pricing, this will definitely be taken into consideration.

Edited February 10, 2021

Super powerful customer tagging tool and the best customer support I've experienced of any tool on the Shopify store. We use this app to segment our customers into different stages of the buying journey so that we can then reach out with relevant and personalized offers based on their purchasing history. After downloading multiple tagging apps for customer tagging, I'm 100% certain this is the best tool in the app store for tagging customers. It's been really exciting because they really understand the use case I'm building for—understanding where every user is in the customer lifecycle so we can guide them to making their first or next purchase. Support has been very knowledgable and responsive, even updating the app based on requests I've made. Thank you for creating this app, it's growing our business in such a meaningful way!

Tigerlily Perfumery
United States
About 2 months using the app
Shop Circle replied February 11, 2021

Thanks for taking the time to write such a lovely review Zahir! It's good to know that we've been able to help facilitate your customer lifecycle marketing. We have one more feature in the pipeline for you, so hopefully, that will be the cherry on the cake.

September 11, 2018

Great app that helps with segmentation of customers based on what they have bought, spent etc - very handy indeed.

They also have fantastic customer support!

Empire Skate
New Zealand
3 months using the app
Shop Circle replied December 12, 2023

Hello! We're absolutely delighted to hear that you're finding our Customer Tags & Segments app useful for your needs. It's great that it's making the segmentation of your customers easier. We pride ourselves on making customer support a priority, so we're thrilled to hear you've had positive experiences with our team.

Your feedback is incredibly important in making our app the best it can be. Thanks so much for your generous 5-star rating!

Best regards,
The Shop Circle Team

July 31, 2018

Super helpful app for segmenting customers and tracking marketing campaigns. App developers are also super responsive and helpful...answering questions in a very timely manner and doing whatever they can to meet our needs. Highly recommend!!!

Buda Juice
United States
About 2 months using the app
Shop Circle replied December 12, 2023

Hi, thank you so much for your brilliant review and the 5-star rating! It's wonderful to hear how beneficial our app has been in segmenting your customers and tracking your marketing campaigns. We're also glad our team has been able to provide quick and helpful responses to your questions.

We greatly appreciate your high recommendation. Feedback like yours motivates our team to continue improving our services.

Thanks again,
The Shop Circle Team

October 28, 2019

The app is customizable based on your requirements, if you'll require additional work such as only tag customer when certain transaction meet the criteria eg. Paid. They'll able to do it, just contact their support. Quick and Easy. Will highly recommend!

Mandaue Foam
Philippines
13 days using the app
Shop Circle replied October 28, 2019

Thanks for the great review Marlon, glad we were able to help customise this to your requirements!