Mini:Custom Fields Personalize

Mini:Custom Fields Personalize

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Reviews (143)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    140
  • 1% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even for non‑technical staff, and great for product personalization like engraving text, names, dates, notes, dropdowns, and image uploads on specific products or variants. They report a smooth, professional customer experience and reliable theme integration. Support is frequently praised as fast, friendly, and proactive, and many feel the pricing offers strong value compared with other personalization apps.

May 31, 2026

Contacted support for an overcharge, and they were quite rude and unprofessional.

Sandy's Homemade
United States
26 days using the app
Minimate Apps replied May 31, 2026

I'm sorry your experience left this impression. That's the last thing we want.

For anyone reading: the charge here wasn't an extra or duplicate fee. It was the standard charge for app usage after the free trial ended. Because billing is handled entirely by Shopify, this type of charge appears on the merchant's next Shopify billing cycle even after an app is uninstalled, which can make it look unexpected. The subscription was fully cancelled, and we also issued a credit for the unused remaining time as a goodwill gesture.

For context, this inquiry came in on a Sunday and we replied right away, we genuinely try to be responsive and respectful in every conversation. I'm sorry if my tone came across otherwise.

December 1, 2024

The app was ok but it did not do what I needed so I uninstalled it. Unfortunately they still billed me, for the year, AFTER the free trial ended. Shopify says I should be getting a refund. I will let you know.

Swagpocalypse
United States
15 days using the app