Customify ‑ Custom Product App

Customify ‑ Custom Product App

Reviews (101)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong, affordable solution for advanced product personalization, especially for apparel, mugs, and laser‑engraved items. It supports complex options like multiple sides, tiered pricing, and high‑resolution outputs for production tools. Many call it a game changer, praising the simple, professional customer interface, flexible CSS branding, reliable performance, and exceptionally fast, proactive support with setup, theme conflicts, and billing.

November 28, 2023

App works as intended but complicated in an unnecessary way, and I contacted support email 5 days ago with a needed help for a bug but no response whatsoever.

UKCC Trade
United Kingdom
27 days using the app
Customify replied April 5, 2024

We sincerely apologize for any inconvenience caused by the recent issue you experienced. We encountered some challenges that temporarily affected our ability to deliver our services as usual. However, we are pleased to inform you that our service is now operating normally again, and we have implemented improvements to ensure a better experience moving forward.

Please rest assured that we are committed to providing you with the best service possible, and we apologize for any inconvenience or disruption this may have caused you.

Thank you for your understanding and continued support. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best regards,
Customify Team

December 6, 2017

Right now, I do not have any response at all. First installation is nearly 3 days ago, but nobody is responding to the mails.
The backend of the app itself looks promizing and the design in whole is really nice.

But it makes no sense without running properly....

Subkutan
Germany
About 1 month using the app
Edited July 25, 2018

Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.

Ecojotstore
Canada
6 months using the app
October 10, 2020

used to be a good app now it's not working at all everything is bugged I am done using this app anymore.

iiGears™
Canada
7 months using the app
Customify replied October 11, 2020

We tried reaching out to iiGears but they wouldn't respond to our emails.

February 17, 2021

Tried using this app and the product color picker wouldn't show and displayed an error in the console.

lionh3arted
United States
2 months using the app