Customix Product Personalizer
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (45)
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I have used the app for a few days now, Currently in th process of a product going live. The support has been responsive and solved and issues that I've had very quickly. There's useful videos and documentation on how to get set up with custom products. Looking forward to using the app in future.
Customix offers a comprehensive set of features with a clean and user-friendly interface. The mobile version is also very easy to use and works great. Compared to some of the older POD plugins, Customix has a clear advantage in terms of being more up-to-date and efficient. I really appreciate Perdita's patient explanations and kind assistance, which helped me solve many issues and get up to speed quickly. I highly recommend it!
I've been using Customix for a few months now and I'm really happy with it! The app is easy to use, customers can design their products and see previews instantly. The AI features like background remover and face cutout are super handy too.
What really impressed me is the support team - they're incredibly helpful and responsive! Whenever I have questions, they answer quickly with detailed guidance. I had some custom requests and they were so patient helping me figure everything out.
This application has made our lives so much easier! The user interface and customer support are both 10/10. The team also worked closely with us to customize our theme, and the overall experience with Customix was excellent.
A special thanks to Perdita, who went above and beyond to support us through the page customization process—your help made all the difference!
Highly recommended!
Thank you so much for the kind words and thoughtful feedback! We're thrilled to hear that Customix has made things easier for your team and that the experience has been a great one. It means a lot to know the interface, support, and customization features are working well for you.
Thanks again for the recommendation, and we’re always here if you need anything further 💛
— The Customix Team
I had a terrible experience. The app stopped working and I could not get in, I booked a call to try to get in the app and get guidance and no one showed up to the call. The company is a whole in the wall company with customer support at midnight because they are in a third world country with a 12 hours difference. This app is one of the worse apps that I have ever purchased. The customer service is terrible. I do not recommend this app. I have no idea how this company has 5 stars. They are unreliable and very unprofessional.
We sincerely apologize for the missed call, it was due to an unexpected change in our support staff schedule. Our team has already reached out to you via email but have not heard back, so we kindly ask you to check your inbox or spam folder and reply at your convenience. We are committed to resolving this for you as soon as possible
The application offers a smooth and user-friendly experience, with a wide range of useful features. Perdita was extremely helpful and provided excellent support throughout.
This is the best customization app I’ve come across so far! Not only that, the customer service is 10/10. Quick replies and helpful staff. Also very knowledgeable and are willing to add new features to fit your store if it can be done. 100% recommend!!!
Thank you so much for your kind words! We're thrilled to hear you're enjoying the app and our support. Your feedback means a lot to us, and we're always here to help and improve. Thanks again for the recommendation!
The app has a very clean and intuitive interface, and compared to some other apps, it’s much easier to set up a product campaign. I initially ran into a small issue, but thanks to the excellent support from Perdita and the developer, everything was resolved quickly and now works perfectly.
I’ve tried many personalization tools, and Customix is by far the best one I’ve used. I highly recommend this app to anyone looking for a powerful yet easy-to-use customization solution.
Very good, the only thing missing is an upsell to customers, something like: Add another photo for $2.00
Thank you so much for your 5-star review and feedback! We’ve just released the add-on price feature you mentioned. It's now available to help you create more flexible pricing for custom options.
Thank you again for supporting Customix. Feel free to reach out if you need any help getting started! 🎉
Excellent customer service quality.