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Bulk Ready for Pickup is a fake feature that doesn't exist
Really sorry for the frustration here. Bulk Ready for Pickup does exist, and from your support emails it looks like some confusion in how it was being used is what caused this. We replied to both of your emails the same day with instructions and haven't heard back yet, so whenever you're ready we'd be glad to guide you through it. There's also a step-by-step guide at help.dashcheckout.io/article/34-bulk-mark-orders-ready-for-pickup.
14$ per month for such a simple app is ridiculous
Thank you for sharing your feedback. We’re sorry to hear about your experience. Just to clarify, we do offer a free plan, and it’s possible that some features were not fully explored in the short time you used the app. Additionally, many of our competitors don't offer free plans, but we aim to provide flexibility and value.
We’ve also tried reaching out to you several times without success. If you get in touch, we’d be happy to extend your trial and ensure everything is working as expected. We're here to make things right!