Reviews (61)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 8% of ratings are 1 stars
January 28, 2025

Great company, lovely quality products and fast shipping! Sophia is really helpful. Would recommend!

Bella Rose Boutique
United Kingdom
4 months using the app
Dear-Lover Technology Co.,Ltd. replied February 20, 2025

Hi Bella Rose Boutique,

We’re so grateful for your kind words! 💖 It’s fantastic to hear that you’re enjoying our products and that Sophia provided you with great service. We’ll make sure to pass along your compliments—it’ll make their day!

Your support inspires us to keep doing our best, and we’re committed to continuing to exceed your expectations. If you ever need assistance or have any questions, we’re just a message away! 😊

Best wishes,
The Dear-Lover Dropshipping Customer Care Team

January 22, 2025

Extremely slow shipping, low quality products, stolen images and more!

Wranglin' Daisies
United States
About 1 year using the app
Dear-Lover Technology Co.,Ltd. replied February 27, 2025

Hi Wranglin' Daisies,

We sincerely apologize for the issues you've encountered with both the product quality and shipping delays. We understand how frustrating this must be, and we truly appreciate your patience.

Regarding the shipping issue, we know how important it is for your order to arrive on time, and we regret any delays caused. We are actively working with our logistics partners to improve delivery times and ensure better tracking updates for our customers. Please share your order details with us at hello@dear-lover.com, and we’ll do our best to provide an update and assist you in resolving this matter.

As for the product quality, we’re truly sorry that it did not meet your expectations. We take quality control seriously, and your feedback helps us improve. Please reach out to us, and we will be happy to arrange a resolution, whether it’s a replacement, refund, or any other suitable solution.

Your satisfaction is our top priority, and we appreciate the opportunity to make things right. Please don’t hesitate to contact us—we’re here to help!

Best,
The Dear-Lover Dropshipping Customer Care Team

July 1, 2024

The communication with customer support has been excellent. They are fast to respond and the site offers a nice variety.

Shop Lilac and Rose
United States
3 days using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi Shop Lilac and Rose,

Thank you for highlighting our responsive support and diverse product range! We’re thrilled you’re enjoying both – our team works hard to deliver exceptional service and fresh finds. 🌟

Your support means everything! We can’t wait to help you discover more treasures soon.

Warmly,
The Dear-Lover Dropshipping Team

June 21, 2024

So far has been a great experience. The app works well, items imported as they should.

Probably Preppy
United States
9 days using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi Probably Preppy,

Thank you for sharing your experience! We’re glad to hear the app has been working smoothly and your imports are going as expected.

If you ever need assistance or have suggestions, we’re always here to help. Wishing you continued success with your store!

Best regards,
The Dear-Lover Dropshipping Customer Care Team

June 6, 2024

App is easy to use and our service rep Olivia is very responsive. It has helped our online store be more lucrative. Thank you Dear-Lover!!

Honey Athletica
United States
2 months using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi Honey Athletica,

Thank you so much for your wonderful feedback! We’re so glad to hear that Olivia was able to assist you so effectively. She truly goes above and beyond to provide great service, and we’re thrilled to hear that she made such a positive impact on your experience. We’ll be sure to pass along your appreciation to her. If you ever need anything else, don’t hesitate to reach out. We’re always here for you!

Best wishes,
The Dear-Lover Dropshipping Customer Care Team

May 8, 2024

Quality has been really good. My rep is Crystal and highly recommend choosing her. She is very helpful! App is easy to use.

Bougie by the Beach
United States
10 months using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi Bougie by the Beach,

Thank you so much for your wonderful feedback! We’re so glad to hear that Crystal was able to assist you so effectively. She truly goes above and beyond to provide outstanding service, and it’s great to know she made such a positive impact on your experience.

We’ll be sure to pass along your kind words to Crystal—it will mean a lot! If there’s anything else you need, please don’t hesitate to reach out. We're always here to support you.

Best wishes,
The Dear-Lover Dropshipping Customer Care Team

January 8, 2024

I love working with this company. The quality is amazing and customer service is great. Shipping is a little slow but all in all, this is a great company to buy from.

Sincerely Sadie
United States
About 2 months using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi Sincerely Sadie,

Thank you so much for your wonderful feedback! We're delighted to hear that you love working with us and appreciate the quality of our products and customer service.

We understand that shipping speed is important, and we're continuously working to improve delivery times for a better experience.

Thanks again for your support and trust — we look forward to continuing to serve you!

Best regards,
The Dear-Lover Dropshipping Team

January 3, 2024

Crystal does an amazing job with customer service and handling orders.

So Chic Boutique Ltd. Co.
United States
6 months using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi So Chic Boutique,

Thank you for your kind words! We’re so pleased to hear that Crystal was able to assist you and leave a great impression. Your feedback truly encourages us to continue providing top-notch support.
We’ll make sure to share your appreciation with her. If you ever need anything else, we’re just a message away!

Warm regards,
The Dear-Lover Dropshipping Customer Care Team

November 7, 2023

It's nice to be completely confident in the workmanship and quality of these products! We are so blessed to have Dear Lover! Their customer service is great!!

Boho Butterfly LLC
United States
3 months using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi Boho Butterfly LLC,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the quality of our products and the support you've received from our team. Your confidence means the world to us!

We feel equally lucky to have amazing customers like you. 💖

If there's ever anything you need, we're always here to help!

Warm regards,
Dear-Lover Dropshipping Customer Service Team

November 6, 2023

Jenny is easy to work with. Products are good quality.

Lala’s Closet
United States
5 months using the app
Dear-Lover Technology Co.,Ltd. replied July 30, 2025

Hi Lala’s Closet,

Thank you so much for your kind words! We're thrilled to hear that Jenny provided such a great experience and that you’re loving our products.

Our team is always dedicated to offering the best support possible, and it means a lot to know we’ve made a positive impact. We'll be sure to pass your appreciation along to Jenny!

Thanks again for choosing Dear-Lover Dropshipping — we're always here if you need anything.

All the best,
Dear-Lover Dropshipping Customer Support Team