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The app seems to work well. I used the code provided to ensure that the delivery date is included in the notification email sent to customers.
It doesn't get five stars though, because it does not allow changing the date format and Americans really do need to understand that they are not the biggest part of the world, and the way they use date formatting is at odds with the vast majority of us. It wouldn't have taken a lot of coding to allow us to choose a dd/mm/yy format.
Hello,
Thank you for this feedback! We are planning to add the setting to set the date format soon. Our team can try to change the date format of the delivery date directly for your store now. Just drop us a line and our team will be happy to assist.
Have a wonderful day.
App is pretty good. We've had issues with orders coming in without dates/pickup times and it took a bit too long to get it fixed. It was mostly due to bad communication. Ask for Angie to help you because she seems to understand exactly what you're saying/asking for help on. Now that I see the reviews, I don't understand why it was so hard for some of the tech team to understand since many others have the exact same issue. You should really integrate the app to work with the shoppay and require phone numbers for orders. Bakeries, florists etc., need this important info if an order is not picked up or you need to communicate with the client (email isn't fast enough - especially when you're closing and their order isn't picked up).
TIPS: if you have issues with orders coming through on dates you are closed - you have to have it loaded and then do a blackout date load for every day you're closed. So if you're closed Sat/Sun..you must black out every Sat/Sun. I had to learn this the hard way.
Also don't have pre-selected date on as orders will be able to slip through without dates/pick up times. With it off, it will at least prompt a date required notice.
It gets the job done for what I need and the website is producing well.
Cheers to Maggie and Angie - thank you for great customer service recently. Much appreciated.
Really helpful support when migrating from our existing theme to a new one. Thanks for helping so quickly!
Doesn't seem to work no matter what I try and there's no help documents to diagnose the issue. :( Sad because this app is exactly what I've been needing, just a shame shopify does not have this functionality already built in,
Hello,
Thank you for your feedback.
We are sorry for the inconvenience you've faced with.
The app may not work after the activation if the theme is highly customized or there is an external code that conflicts with our code.
We offer free installation/configuration services for such cases and created a ticket on your behalf. Please check the windycityaquariums@gmail.com email.
Looking forward to hearing from you.
The app works great! The reason I am giving it 4 stars is because I wish there was an additional confirmation that customers could see after they have checked out. I think the customer would like to know that their selected date is confirmed.
Hello,
Thank you very much for your review. We appreciate it!
Our app allows adding the selected delivery date to the Thank you page and to the order confirmation emails. I managed to find your ticket with this request and our it seems our team sent the instructions the same day (please check the SPAM folder if you didn't receive our email). We can also add this for you if necessary.
Please let us know if you need our help with this or have any questions. We will be happy to assist.
Have a wonderful day.
This app is perfect! I love everything about it! I only wish it would have an autocreate for time slots by setting start time and end time and interval inbetween instead of having to set each time slot manually.
The support is very responsive and I would strongly recommend it based on my experience. I will definitely consider other apps from this developer.
It is simple and uncomplicated, straight to the point in solving the biggest pain point in shopify.
Hey awesome app! We're using it for our bakery and people love it. Real easy to manage on the site. Thanks,
Hello,
We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)
Thank you, once again, for your kind words.
Have a wonderful day.
I like the app, but if someone pays with Paypal they can bypass the option to select delivery date and time.
Hello,
Thank you for taking the time to leave your review. Your feedback is important for us.
I believe you are referring to PayPal Express option on the product page and in the cart. We will think how we can integrate our app with this payment option as well.
Please let us know if you have any questions. We will be happy to help.
Have a great day.