Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for flexible, distance‑based local delivery pricing when Shopify’s native tools fall short. They like setting minimum plus per‑mile fees, radius‑based zones, and rules by product weight, often alongside Zapiet. Many say it’s easy to configure, highly accurate, and saves custom‑development costs. Long‑time users call it essential for their businesses, and consistently praise the fast, hands‑on, and tailored support.
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Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!
Hi there,
Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us
Thanks and have a great day,
Klaudia
This app has been integral to my online store, Shopify's offering just doesnt cut it. And when I had issues with my delivery rates showing up after I started to offer shipping, I spent 4 hours with Shopify trying to help me and they got me nowhere but when Zapiet came in to help it was solved immediately! SO appreciate their competent customer service agents, especially Charlie!
Thanks so much for the awesome feedback! We’re really glad the app has been such a key part of your store, and sorry to hear you had a rough time with Shopify support—but thrilled Charlie could step in and get everything sorted quickly! We’ve got your back anytime. – Thanks, Sam
Hello Parshwa,
Thank you so much for the 5 star review.
We are happy to have helped figure out why that rate wasn't showing in Shopify POS, and we're glad to learn that everything is working as expected now.
We're always here to assist whenever you need us.
Best,
Billy N.
Hi Angela
Thank you very much for your kind review! It was a pleasure assisting you. Please feel free to reach out anytime you need help.
Best regards
Betty
Hello Yasser,
Thank you so much for the lovely review! I’m really happy I could fix the pickup and delivery rate issue for you. If you face anything else with the distance-based rates, just drop a message, I’m always here to help.
Best,
Nandita
Hi Emily,
Thank you so much for taking the time to leave a review for our Zapiet - Rates by Distance app, it's much appreciated.
If you have any questions down the road or need any further assistance, please do not hesitate to send a message.
Warm regards,
Jessica
Thank you so much for the 5-star review!
I truly appreciate your support and I’m glad to hear you’re enjoying Rates by Distance.
If you ever need any assistance or have questions down the line, I’m always here and happy to help.
Srivastav
Hi Liv,
Thank you very much for taking the time to leave a 5 star review for our Zapiet - Rates by Distance app, it's much appreciated!
If you have any questions or need any assistance, please do not hesitate to send a message.
Warm regards,
Jessica
