Zapiet ‑ Rates by Zip Code

Zapiet ‑ Rates by Zip Code

Reviews (146)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for setting delivery and shipping rates by postcode, handling complex logic like UK regions and remote Canadian areas. They use it to restrict certain zip codes and offer multiple options like delivery, pickup, and same‑day or next‑day service. The interface and performance are described as smooth and reliable, and support is praised as fast, patient, and highly effective, making the price feel justified.

August 22, 2026

After months of trying to build our own shipping rate solution for remote Canadian orders, we finally found Zapiet and it worked like a charm. It took a couple days of troubleshooting, but the AI tools and customer service reps were very helpful and we built the right setup. I am not super tech-savvy but I'm pretty determined to make things work, so that combined with Zapiet's help, enabled us to find the perfect solution.

meowbox
Canada
3 days using the app
October 20, 2026

Absolutely outstanding customer service! Genesis was incredibly patient, kind, and helpful throughout the entire process. We tried many different ways together to resolve my issue, and Genesis never gave up or made me feel rushed. She took the time to explore different solutions and genuinely cared about helping me find a resolution. I truly appreciate the time, effort, and dedication Genesis put into assisting me.

This is the best customer service experience I have ever had! Thank you so much!

Wickerfield
United Kingdom
1 day using the app
October 18, 2026

The team took the time to configure the plugin for me. Works perfectly thanks so much.

Hotel Realm Shop
Australia
Over 4 years using the app
October 14, 2026

Joe, the human I talked to, was excellent.

GRDN
United States
Over 6 years using the app
September 28, 2026

Jessica was able to successfully set up my checkout process with ease and complete professionalism within half an hour! across all three Zapiet apps

Piece Of Cake Events Sydney
Australia
27 days using the app
Edited September 2, 2026

Their customer service is wonderful. Jessica in particular.

Hope Flower Farm
United States
Almost 3 years using the app
June 15, 2026

Really happy with this app. Does exactly what it says - setting up delivery rates by postcode is straightforward and it just works. Saved us a lot of time compared to what we were doing before.

Customer support has been great too, fast responses and actually helpful rather than just pointing you to a FAQ page.

Would recommend to any Shopify store that needs a simple, reliable solution for managing delivery zones.

Amys Bakehouse
United Kingdom
3 months using the app
Zapiet replied June 26, 2026

Hi Nick,

Thank you so much for taking time to leave such a lovely review.

It is awesome to hear that Rates by Zipcode has helped the store streamline and save some time!

We are always here if you need any assistance in the future,

Best wishes,

Kitty

August 5, 2026

Jessica was great, she was able to help me with my website.

Kahului Florist
United States
Over 5 years using the app
October 16, 2026

Love this app and the support staff are absolutely second to none!

I Heart Brownies
Australia
7 months using the app
May 20, 2026

Loving this app. It does everything we needed for our catering deliveries + pickup. I've used so many apps in the past and I really love how smooth this is. Genesis from the support team helped me out with a few glitches due to my custom theme - but she got it up and running in minutes. So happy with our experience. Thank you!

Butter Catering KC | Kansas City Catering
United States
About 20 hours using the app
Zapiet replied May 20, 2026

Hi Olivia,

Thank you so much for this wonderful 5-star review!

It was an absolute pleasure assisting you with your store. Custom themes can sometimes be a bit tricky, but I'm thrilled we were able to get your cart widget, rates, products, and checkout button styles all working smoothly together.

Hearing that the app is delivering exactly what you need for your catering deliveries and pickups at Butter Catering KC completely makes our day! We know how vital a seamless checkout is for a busy catering business, and we are so happy to have you on board with us.

If you ever need anything else or run into any other theme quirks down the road, you know where to find us. Wishing you and Butter Catering KC tons of success!

Best regards,
Genesis