Reviews (38)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 8, 2026

Dialog has been a great addition to our Shopify stores. It helps customers find answers quickly and makes the shopping experience more intuitive, while also giving us valuable insight into the questions customers have about our products.

The app is easy to manage and offers plenty of flexibility to adapt it to the design and needs of each store. Most importantly, the Dialog team has been extremely responsive, helpful and open to feedback throughout the entire implementation process.

We are very happy with the experience and would definitely recommend Dialog!

WG EPIC SHOP
Spain
About 2 hours using the app
September 28, 2026

Très bon outil qui permet d'aiguiller de façon proactive les clients vers le bon produit pour booster durablement la conversion. Equipe réactive et à l'écoute des remontées

Humble+
France
7 months using the app
July 28, 2026

Nous sommes très satisfaits de notre expérience avec Dialog. La solution est performante, évolue régulièrement et répond parfaitement à nos besoins. Un vrai plus : leur équipe est toujours à l'écoute, réactive et facilement accessible. C'est très appréciable de pouvoir échanger rapidement avec des interlocuteurs disponibles et impliqués. Nous recommandons Dialog sans hésitation !

Bestherm
France
4 months using the app
July 13, 2026

Une application très facile, très efficace et qui permet de vraiment accélérer surtout sur la création d'une nouvelle catégorie produit.
Un cout rapidement abosorbé, meme pour un tout début d'activité.

Tempera
France
2 months using the app
May 14, 2026

Dialog has been a great addition to our product pages. We've rolled it out across our full catalog and it's made a real difference to the on-page customer experience. Shoppers can get answers instantly without having to reach out to support. The bonus is being able to see what questions customers are actually asking, which gives us useful insight into where our product content might have gaps. Easy to recommend.

Odacité
United States
3 months using the app
September 28, 2026

Un gran descrubrimiento. Sin duda, una palanca que nos ha ayudado a crecer en venta y optimizar la experiencia del usuario.

Aristocrazy
Spain
7 months using the app
January 9, 2026

Dialog AI has been a great addition to our Shopify store. It answers customer questions using real-time data and provides actionable insights to improve product pages. The team is constantly adding new features, making it even better over time. Highly recommend!

DELSEY PARIS
United States
3 months using the app
December 3, 2024

We started using Dialog recently and we love it. It was easy to train the AI by uploading a word document with all the Q&A's about our brand. Our team tried to break the AI by asking it weird questions but it worked perfectly. We are really excited to see how this supports conversion on our store. Plus, the team has been very responsive and helpful.

Spicey
United States
2 months using the app
April 7, 2026

Nous sommes très satisfaits de l’application Dialog mise en place sur notre site depuis trois semaines. L’expérience client apportée par l’IA de Dialog est grandement améliorée : elle rassure les clients dans leur choix, améliore la conversion et va nous permettre, grâce aux données récoltées, d’optimiser significativement notre référencement SEO, tant sur notre blog que sur nos pages produits. Nous constatons déjà une augmentation du chiffre d’affaires généré. La mise en place est rapide, et les équipes sont compétentes, réactives et facilement disponibles. Je vous la recommande sans hésiter.

Le Bourget Paris
France
22 days using the app
February 13, 2026

Dialog is an innovative tool and I’m really enjoying working with it. It’s very intuitive, and we’re happy with the results and insights. The support is also top-notch, and I have a great relationship with Paul.

Eight & Bob
Spain
2 months using the app