Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (149)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy and fast to set up, even for first-time preorder workflows. It’s heavily used for preorders and backorders, helping capture sales during stockouts and launches. They highlight order limits, deposits, clear preorder/backorder labels, strong theme compatibility, and clean, customizable widgets with multi-language support. Many praise the reliable performance, revenue impact, generous free plans, and fast, friendly, hands-on customer support.

October 24, 2026

The app does what it says, but the support from the team is really very help full. As new in the e commerce business Dibs has really helped me grab good sales even after my product was out of stock. Thanks.

panachengp
India
About 1 month using the app
October 6, 2026

I recently contacted the Dibs support team, and I had a great experience. Akshya was very helpful, patient, and quick to understand my requirements. The support was clear and professional, and I really appreciated the guidance throughout the setup.

I also really like the Dibs app, especially the backorder feature and the other preorder-related options. The features are easy to understand and very useful for managing preorders and backorders.

Overall, I’m very happy with both the Dibs app and the support I received from Akshya. Great product and excellent customer support!

Nine to Five
Pakistan
About 2 hours using the app
August 12, 2026

The app made it easy for us to set up our first preorder. The customization options are great, and when we wanted to customize it further, the support team was super helpful!

Moonlite™ Storytime
United States
About 23 hours using the app
Logbase replied August 13, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

July 25, 2026

Great app which helps me manage and accept backorders so that I reduce lost revenue when I am out of stock. I really like that the buy now option can be replaced with a customised label so it ensures the customer is very clear that this is a preorder.
Also the support from Akshya was fantastic, she helped fine tune the settings for me and checked everything was set up correctly. The live chat and zoom call support for this product is superb.

tandoormaster
United Kingdom
7 days using the app
Logbase replied August 11, 2026

Thank you so much for your kind words and appreciation! We’re delighted to hear that Akshaya provided excellent support. Your feedback means a lot to us!

October 26, 2026

Customer Support was very helpful in explaining a few queries we had to get us started.

SQ Swim Shop
Australia
About 3 hours using the app
October 24, 2026

Had a great experience with Akshya getting the app running.

Looking forward to seeing how this app develops and grows in the future.

Grey Matter Coffee Werks
Brunei
13 days using the app
October 16, 2026

The assistant Akshya was very helpful and guided me through all the steps that were need to verify the installation and helped me set it up correctly. She showed me exactly where the options that I need to change were located and waited to make sure I had done them right.

Now, that is what I call service! Thanks from Ireland.

Gliadar
Ireland
41 minutes using the app
October 12, 2026

Dibs is easy to setup and works great in minutes. Its a great app so far. Just a few mins chat to verify the enabled feature with customer support is needed. Interaction is really quick.

Hands-On Montessori Store
Canada
About 1 month using the app
October 3, 2026

Very simple and straightforward feature. Love it! Very good and prompt customer support :)

BrachistaLog
Japan
10 months using the app
September 29, 2026

Akshya has been really helpful in helping me set up, Thank you!! highly recommended app!

we get to set up pre-order now!

MASKS by SYARAWI® STUDIOS
Malaysia
29 days using the app