Reviews (36)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 22, 2022

I use this app to provide digital patterns to my customers. I have been using this app for months and it is great. No problems. Questions are answered promptly by their support team (they are also very friendly). I'm on their free plan which allows for 10 free product listings (and also has a lot less restrictions compared to other competitors' free plans). I'm coming close to that 10 but I will have no problem transition to their paid plan as it is affordable and their app has been essential for my store.

Glory Allan
Canada
9 months using the app
April 1, 2021

The app itself works like a charm. Definitely a welcome upgrade from Shopify's free Digital Download app. We needed to 1) host multiple files per product, 2) assign the same file to multiple products, and 3) product our servers from link sharing. Uplinkly does all that! Plus it's not butt ugly. By far the biggest advantage of going with Uplinkly is the personalized support. Michael has gone above and beyond to help us integrate, even providing input on website tweaks arguably out of the scope of the app. Incredible experience, and we're looking forward to a long term relationship.

ProducerGrind
United States
About 1 month using the app
Uplinkly replied April 21, 2021

Great review, we are so pleased we were able to tick all the boxes you need. Our app uses a simple interface, but has far more functionality than the other apps - which is why people are switching to us :) Thank you for your feedback!

May 3, 2021

If I could give this app 10 stars, I would. Easily the best app and customer service experience I've had so far on Shopify. The app itself is a dream for adding digital downloads to products. It's easy to use and understand, with lots of options that were important to me such as 1) using links instead of uploading files; 2) being able to edit the titles of downloads; 3) and making downloads available at checkout. But what really blew me away was Michael's support. He went above and beyond to make my downloads both look AND function exactly as I wanted. He was quick, responsive, collaborative, and genuinely willing and happy to make ANYTHING work. If you need to deliver digital files to customers, don't bother testing out the other apps. This one is a true gem!

The Organization Toolbox
United States
3 days using the app
Edited March 31, 2021

Simple and highly configurable. Michael was great at helping us with an order status issue we were encountering

Archetype Themes
Canada
3 months using the app
Uplinkly replied April 21, 2021

Wonderful stuff, this is precisely what we were hoping to achieve for this app design. Simple but highly configurable :) Thanks for the best feedback.

October 27, 2020

amazing app! great customer service helped me integrate downloads to my account page for my customers in a few hours! Thank you!

JuliPresets
Australia
1 day using the app
Uplinkly replied November 15, 2020

Awww, you are too kind! It's our pleasure - we are very happy you're all set up to deliver your digital files :) Thanks for the review!

May 29, 2021

I absolutely LOVE and swear by this App! If you have e-courses, e-books, pdf or almost any digital product for sale, this is the App for you!!! I love that I'm able to see when a customer has downloaded and how many times, as well as control the availability.

AKAnundrum
United States
9 months using the app
June 12, 2021

We have few plugins and apps on our shop. BUT Uplinkly is BY FAR THE BEST APP ON SHOPIFY. We sell digital products and Michael and his team are absolutely amazing. The app is great, downloads and file management is easy to follow and has no flaws. I will recommend it to everyone who are looking for file management for download products and best service! If I could give them more than 5 stars I would!!!!! just get it!

BaKoRe Magic
Canada
11 months using the app
January 31, 2021

I have uses this app for handling automatic downloads of music scores for around a year by now. It is easy to handle, reasonable prices for a small business like mine, and the support has always been first class. Quick, helpful and very competent. They even have added new features based on my questions to the support. Recommended.

BERGMANN EDITION
Denmark
8 months using the app
Uplinkly replied March 17, 2021

Thanks so much for your review - we're happy to accommodate your business needs and that you're finding it so easy.

August 5, 2021

I only sell digital downloads so the quality of a download app is critical. This app has allowed me to create a seamless and customized journey for my customers. I'm always worried when I get a new app - afraid of what lies ahead when it comes to customization and customer service. But, this app? It's far exceeded my expectations. Michael is phenomenal and timely and (ahem) patient when it comes to helping me help my customers. Thank you, Michael, for giving me the BEST APP I use!

Fearless Homeschoolers
United States
7 days using the app
Edited August 24, 2020

App is brilliant - does everything it says it will. Better yet, the customer service is outstanding.

Digital Print Collective
Ireland
5 days using the app
Uplinkly replied September 3, 2020

So good to help you change over to our service with your large volume of products! We learned more about the need easily mix and match physical and digital products as different variants for the same product. And combine the two together within a single variant. Wishing your business the greatest success this year. Excited to see you are also combining with Etsy.