Reviews (1,392)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and use for selling digital products, with smooth file uploads, product linking, and instant delivery after checkout. It supports many formats and complex multi‑file bundles, making it essential for digital‑first businesses and those moving from Etsy. Features like download limits, multiple assets per product, and resending updates save time, and merchants find the customer download experience straightforward.

August 5, 2026

MUY BIEN, PERO JUSTO AHORA ESTOY REVISANDO PORQUE NO SE HA HECHO UN ENVIO AUTOMATICO.

Batega Creacions
Spain
About 2 months using the app
June 14, 2026

Very happy with this app so far. It is easy to upload digital files, connect them to products, and set a download limit for customers. I especially like that I can limit downloads to 3 times per customer, which works perfectly for my digital products. Everything has been simple to set up and works as expected.

MDoll Design
Croatia
9 months using the app
August 3, 2026

Really easy to setup and a simple process for my customers to download my dog mum breed prints.

Rieko's World
Australia
8 months using the app
August 2, 2026

gebruiksvriendelijk

Maison Mariona
Belgium
3 months using the app
August 1, 2026

The digital products feature is easy to figure out with little research. It works great.

Little Masterpiece Press
United States
About 1 month using the app
June 11, 2026

Go back to the old version where under each product i could copy a digital download link!!!! I used the url all the time to send large files!!!

Admin For You
United States
About 5 years using the app
June 12, 2026

It's been generally positive, although there are some weak points.
1. The upload speed is very slow. I am uploading approx 4gb videos and it takes ages, compared to uploading to e.g. Google Drive or Dropbox or WeTransfer.
2. There is no way to automatically send a download email to anyone who has pre-ordered a video. i.e. the customer preorders before the video is upploaded to Digital Downloads.
3. The 5GB limit is a bit limiting. I am selling performance videos and it means I have to limit the video quality for longer shows.
4. There is no way to set up an alert when, for example, a customer downloads a video a certain number of times or tries to download it from overseas. Limiting the number of downloads presents support problems as many customers try and download to a phone and the video starts streaming. They use up their limit quickly and I have to get involved to sort it out.
5. Overall, the app feels clunky, but it just about satisfies my requirements, and it's included at no extra charge. I certainly wouldn't want to pay for it.

Showvids
United Kingdom
About 4 years using the app
July 26, 2026

Bisher läuft alles sehr gut und ich bin mit der App sehr zufrieden.

Jede Seite ein Abenteuer.
Germany
About 1 year using the app
June 10, 2026

Super easy to use | With this new update though you cant drag and drop files | For Me I have three tiers of product and i used to be able to drag each file right onto the tier but now i gotta go through a couple extra steps to get my files attatched, if your reading this and your one of the devs please consider adding the ability to drag and drop again please!

THE ARSENAL
United States
3 months using the app
July 23, 2026

Ottima applicazione, utilissima per collegare i file PDF alla Scheda Prodotto del tuo negozio Shopify. Facile da usare, molto intuitiva.

Il mio negozio
Italy
9 days using the app