Digitally ‑ Digital Products

Digitally ‑ Digital Products

Reviews (38)

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
April 10, 2025

I had issues with one of my digital products custom links not being able to be deleted to only show the new updated link. The rep, Bangash, helped me fix the issue. I found another issue after I finished my chat when him and he assisted me again right away to fix that issue.
Great customer service. The app needs some improvement, but it does what is needed for my small amount of digital products.

Timeless Kreations
United States
8 months using the app
September 22, 2024

Honestly, I was doubtful in the beginning as I had large file sizes that no other app can contain, but I am impressed! Also, when I spoke with an advisor they were punctual and responsive. Just what I expect from a business partner! Thank you Digitally, although I hope I can get customization to add my e-mail ID and logo to the e-mails sent to customers, but for a free plan, I am definitely satisfied!

Digitalized Arts
United Kingdom
18 days using the app
July 21, 2024

Great product, and does what it needs, but could use some improvements. wish there was a way to upload different files for different variants of a product. It was mentioned in a previous review, but it was never worked on. I would REALLY love a page where a user can log in to their Shopify account and access all purchased download links in one page, I've seen this in other apps.
Other than that, the app works well.

Mandarins Marketplace
United States
About 1 hour using the app
Conversion Pro Plus replied August 22, 2024

Thanks for your reviews. We have implemented Variants based digital products so now you can upload files to each variant. So try it and hope you update review :)

April 1, 2026

Takes some time to get to know the functionality, but if you understand it works fine

CEREBRO
Hungary
About 1 month using the app
March 27, 2026

The app is easy to navigate and customer support is very responsive.

Jesus Teaches Money
United States
About 2 months using the app
January 13, 2026

Amazing app and customer service. Got an answer in 1 minute and fixed in real time :) ! I recommend

Girl Power Supplements
Canada
About 1 hour using the app
July 3, 2025

This app is perfect for what I need - and their customer service was quick to respond and care for my questions/requests. They jumped right in and handled things for me. I appreciate that type of service! Thank you, Bangash!

Solara Digital Wellness
United States
29 days using the app
Edited September 10, 2025

Makes it very easy to put my products up and makes the Shopify experience the best

A Creative Solution
United States
5 months using the app
March 15, 2025

I'm really happy with this app. It's easy to use and works well!

A Witch of Wood and String
United States
5 months using the app
Edited January 2, 2026

I am new but so far it has been easy to follow the instructions. As I learn more and more I am looking forward to creating digital products for my community of creatives.

Dior Designs and Decor
United States
11 months using the app