Disco Flash Sale Bulk Discount
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Nice App
Easy to use! Thank you for a functioning and effective app!
I can't comment too much on the app at this stage, but it seems easy to use and fit for purpose.
The customer service however is AMAZING!
If you have a problem or question, they will work to get this resolved for you, and will even edit your code to get it working correctly for your store.
Don't use this app!!!!!!
Product prices are automatically changed all the time, and you can't stop it!
Dear customer,
Thank you for sharing your feedback. You uninstalled the app while it was still in the process of activating your sale. Please note that our app provides specific warnings against uninstalling the app while a sale is activating.
To assist you, we proactively reached out via email, informing you that discounts were still active and provided clear steps to manage these changes. These steps included reinstalling the app, deactivating the sale, and allowing sufficient time for the deactivation process to complete. These instructions were not followed.
It's important to note that we did not receive any direct communication from you regarding these issues. Had we been contacted, we would have done everything within our capacity to assist you promptly.
We regret any inconvenience caused and encourage you to follow the provided instructions for an optimal experience. Your satisfaction is important to us, and we are here to support you with any further assistance you may need.
Best regards,
John
This app is incredibly effective, bringing exactly what I wanted. It show the discount badges at the products image and it's super easy to use. Congrats! Recommend.
A fantastic application, the best of all that I have tried.
The support service is very good. Highly recommended.
Vi havde et udsalg der skulle køre fra kl. 20.00 - kl. 20.30 var alle vores produkter først nedsat korrekt. Vi brugte 10.000 kr. i SMS udsendelser til vores kunder, de fik en flad fornemmelse da de kom ind kl. 20.00 og tingene ikke var sat ned. Super skuffende og dyr oplevelse med Disco.....
Hi there
We just checked your sale collection here: https://pitaya.dk/collections/udsalg?page=1
All prices seem to be marked down correctly now. I have also reached out on e-mail.
Unfortunately, we can only activate one sale at a time per store to avoid conflicts and discount stacking. Since you had created 32 individual sales starting simultaneously, they activated one-by-one with a bit of delay between each sale starting. This constraint is stated in the FAQ, however I can see it was definitely not communicated well enough from our side.
To avoid this issue, ensure that you do not unnecessarily create multiple sales with same start and end time. For instance, instead of creating two individual 10% off sales for two different products, we advise you to create one 10% off sale including both the products.
I sincerely apologize for the bad experience and will gladly refund you the subscription fee.
Best regards
John
Great Costumer Service
Worked great and easily as a sale discount app. Easily create and share a discount to your customers!
Not easy to use, I cannot change the products, I cannot see how to change colors, Is so complicated I don't see how to edit anything
Hi
I am sorry to hear you found the app hard to use. You can change the colors of the countdown timer and announcement bar under the "Design" page. It is the button right next to "Create sale".
I am not sure what you mean when you say, you cannot change the products. However, you can easily change the product selection of a sale. Just deactivate the sale, press edit sale, change the products, and activate it again.
Please write me an email at support@productessentials.app and I will do my very best to help you out.
Best regards
John
