Reviews (26)

Overall rating
3
Counts per rating level
  • 35% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 27% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 27% of ratings are 1 stars
June 30, 2022

I used this app to organise a sale campaign which changed the discount each day. It was really clunky and slow to process the 600+ products. Each day I had to delete the current campaign (instead of editing it) and then start a new one... I have thousands of low value products, so it ended up costing me extra, as the paid level only allows for 1000 discounts... but they accumulate, it's not 1000 at once. Didn't love it.

Kit & Co.
Australia
3 days using the app
Autoketing replied June 30, 2022

We're very sorry for the bad experience. We will contact you to support you further.
Thanks for your feedback.

December 12, 2018

Great App and works as advertised!
The live chat support is much appreciated and has done a great job for answering the questions regarding the app and technicalities !
Recommend!

meikon.hk
Hong Kong SAR
24 minutes using the app
Edited November 28, 2020

I am using the app but I am having a trouble with my cart and checkout page, it does not display discounted/sale price and the slashed original price of my products.

RAKwireless Store
Hong Kong SAR
2 days using the app
Autoketing replied November 29, 2020

Thanks for your feedback. The original price doesn't show in the cart because of your theme. It's not the error from our app. Please check your theme.

Regards,

May 8, 2019

Amazing!!

This works great and constantly improving as well. Easy to use and give your customers a better experience.
Worth the $$. Highly recommend it!

Alfa Vitamins Store
United States
6 months using the app
Autoketing replied May 8, 2019

Dear Alfa Vitamins Store,

Thank you for your great review, your feedback is our motivation!

Regards,
Autoketing team.

April 28, 2021

The app eliminates discounts by itself and once the campaign is ongoing, you cannot modifiy anything and you need to do it all again.

BMX Golf
Mexico
6 months using the app
Autoketing replied April 28, 2021

While a discount campaign is running, it's impossible to modify it.
We replied to your ticket to solve the problem about discount removal. Please check the inbox.

Thanks a lot

Edited May 26, 2022

great customer support! I had an issue with the app and they contacted me right away to help me and were very friendly too

Better Call Moll Creations
United States
10 months using the app
Autoketing replied May 24, 2022

We're sorry for the error. Maybe the settings have an issue. We will contact you to support you in detail.

Thanks a lot

November 24, 2021

Countdown doesn't show in my website frontend, very disappointed I was not able to contact you through your tickets

Joe Audio
United Kingdom
38 minutes using the app
Autoketing replied November 24, 2021

Thanks for reaching to us. Because of the different timezone, we couldn't reply to your ticket quickly. We check your issue. It's not a bug.
Countdown doesn't show because you haven't turned on the app status.
We have turned it on. You can check countdowns now.

Regards

February 20, 2024

割引設定しても割引できない商品あって使えない。

TaiShoDo ONLINE SHOP
Japan
About 2 months using the app
May 24, 2023

Very easy to use and a good application. Also, support is quick and responsive.
I am very satisfied!

非常に使いやすく、良いアプリです。またサポートも迅速に対応してくれます。
とても満足しています!

ジャパンキャビア1983公式オンラインストア
Japan
7 days using the app
Autoketing replied May 25, 2023

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app.

Please email or chat with us if you have any questions. We're ready to help you as soon as possible.

Thanks

October 31, 2018

Please let us decide whereas to show or not the % of the discount in the product.

and it take tooooo long to show the price changes.

Reina Diaz
Mexico
8 days using the app