Dollarback: Loyalty & Rewards

Dollarback: Loyalty & Rewards

Reviews (26)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
August 21, 2026

I can not recommend this app enough! Chat support is near instantaneous with their replies, friendly and thoroughly helpful! Setup is easy and the cash back program is far more customizable than we found on other apps we tried. Thank you Dollarback!

MarineDetail.com
United States
7 days using the app
July 3, 2026

This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.

Marmalade Mercantile
United States
About 1 month using the app
September 21, 2026

App ben fatta e completa!! Team sempre gentile e disponibile.

DanzaShop
Italy
6 months using the app
May 5, 2026

Valuable app and very good, prompt support for all the issues I have had so far.

Mellifora
Greece
5 months using the app
February 19, 2026

Dollarback was very easy to set up, and our customers understand store credit much better than points, so we’re already seeing more repeat purchases and reviews. Even though I’m still on the free tier, Lesle always goes above and beyond whenever I need help, which really gives me confidence in using this app long term.

Sensitive Stones
United States
3 months using the app
October 21, 2025

Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box.

That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care.

They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal.

It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!

Caffe Ibis Coffee Roasters
United States
3 months using the app
May 28, 2025

Using Dollarback has been great for us. We normally have a fall off of repeat order after 90 days. Now we have a way of enticing those clients back. Definately seen an increase in sales due to Dollarback. The customer service is amazing and definately better than I anticipated. Highly recommend!!

Savannah Pet Food
United States
2 months using the app
DOLLAR LABS replied June 5, 2025

Thanks team! Love to hear that our app has a genuine impact on the repeat customer rate.

Look forward to bringing more improvements to the table to help you realise more value ⚡️

March 18, 2026

This app is really amazing. The responses, features, and support are all very helpful and cooperative, It always helps me achieve what I want.

Level Up
Kuwait
About 1 month using the app
March 16, 2026

Great support! They helped me set-up the app, import old loyalty app data to their app and customize the app to the look and feel of our website. First class!

FamiliaList
Lebanon
About 5 hours using the app
February 17, 2026

Great customer service! Quick to respond and understood what I was asking. Satisfied!

Canophera
United States
9 months using the app