Dollarback: Loyalty & Rewards
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Reviews (26)
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I can not recommend this app enough! Chat support is near instantaneous with their replies, friendly and thoroughly helpful! Setup is easy and the cash back program is far more customizable than we found on other apps we tried. Thank you Dollarback!
This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.
App ben fatta e completa!! Team sempre gentile e disponibile.
Valuable app and very good, prompt support for all the issues I have had so far.
Dollarback was very easy to set up, and our customers understand store credit much better than points, so we’re already seeing more repeat purchases and reviews. Even though I’m still on the free tier, Lesle always goes above and beyond whenever I need help, which really gives me confidence in using this app long term.
Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box.
That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care.
They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal.
It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!
Using Dollarback has been great for us. We normally have a fall off of repeat order after 90 days. Now we have a way of enticing those clients back. Definately seen an increase in sales due to Dollarback. The customer service is amazing and definately better than I anticipated. Highly recommend!!
Thanks team! Love to hear that our app has a genuine impact on the repeat customer rate.
Look forward to bringing more improvements to the table to help you realise more value ⚡️
This app is really amazing. The responses, features, and support are all very helpful and cooperative, It always helps me achieve what I want.
Great support! They helped me set-up the app, import old loyalty app data to their app and customize the app to the look and feel of our website. First class!
Great customer service! Quick to respond and understood what I was asking. Satisfied!