Reviews (39)
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I started a non profit and needed to add a donation link to my page. I didn’t quite know how to add it so I reached out to them. They had amazing customer service…had it up and running flawlessly in less than 12 hours. 10/10 recommend.
Using this app to handle our customer donations. Friendly, helpful, and prompt customer service. Thanks you Donate Source!
Thank you so much for your review. You are also Friendly.
Was nervous not seeing a sample page before downloading the app. Wasn't sure how it would look or fit into my store. These guys are so awesome. I needed help installing and they were on it. Then I wanted some custom placement and they took care of everything. This is truly what great customer service is all about. They stand behind their app and will help you achieve your goals. Over the moon service. Highly recommend. Just ask to install on a new theme and Bam it’s done. Wow
Fast and good communication as well as a very supportive team that worked on our special requests even after the sale. The team was very flexible, understood our requirements and made great suggestions for their implementation. The design now seamlessly fits into our pre-existing website and conveys the intended user experience. Can only recommend! We’re very happy with our customizations and the way the app works.
The app is easy to use, functions well, and looks great. Customer service is fast and accurate — second to none!
App works great, installed easily! customer service is responsive and worked hard to help me make it look right.
I ask the support team (Mady) to help me to implement the code to my theme. Less than 5 minutes it was done. I also ask them put it in a specific area at the cart page. Done in 1 minute. Great job
I was excited when I found this app. It was exactly what I needed to give the option for my supporters to give a donation at checkout. Customer service is great as well. They will help you get all set up if you run into any issues with understanding how it all works. Highly recommend.
I'm not an HTML programmer, so I needed lots of help in editing the look of the donate-source app on our shopify store. First I got help overnight placing the widget on our cart page, then I had a great chat session after setting up the collaborator situation. 15 minutes later, icon placed in the appropriate place, phrases in all location updated. Great support! I recommend this app to anyone else doing donations. I got additional help moving the widget around on the cart page. The support staff is very responsive. Great team!
Thanks, Raj. All the comments above apply to you and your team!
Herb
I reached out to the Donate Source customer service and got incredible service. No only was it fast, but they understood what I needed and took care of it right away. I would recommend this product to anyone that needs help with donations!