Reviews (761)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a much better search experience than Shopify’s native search, especially for large catalogs. It’s described as faster, more accurate, and forgiving of typos, which reduces “no results” and boosts conversions and sales. They value the clean, image-rich interface, powerful merchandising tools, detailed analytics, and easy setup. Support is frequently praised as proactive, hands-on, and helpful during onboarding and optimization.

July 28, 2023

Tayo at Doofinder was very personable and great to work with and answered all our questions over the course of several days. Thanks Tayo! The app has been a great addition to our site since we believe that providing recommendations to our site visitors is a key way to drive interest and sales.

MusicGoldmine.com
United States
3 days using the app
April 28, 2021

It's a good app for beginner websites. Very consistent representatives. Easy to use and will check out the other subscription.

ShopLuxury
United States
About 1 month using the app
March 20, 2023

at The Outfitters, we have a fairly large product database, ~40,000, and Doofinder really helps our users find their way through the deep database to the product they need.
The price point was a small point of contention for us to begin with and felt that it was more expensive than we had originally thought it would be. However we have found Doofinder to be worth it's weight even at the higher prices. 4/5 for the App.

Egor helped us out and couldn't have been any more helpful. He was extremely knowledgeable, professional and friendly. 5/5 for Egor.

The Outfitters Adventure Gear and Apparel
Canada
2 months using the app
March 20, 2023

At Vellica.com, we sell engraved crystal and acrylic awards and corporate gifts typically as B2B. Lauren at Doofinder.com helped me understand and configure the app for the trial. Over that time, she contacted me 3 times to check in and advise. As an example, when using the site's search bar with the term "oval", the results - which populate lightning fast - display awards with oval bases, tops, or any other component with the word oval in the description. It's AI capability helps the app to improve as more searches are done by prospects. It keeps tract of CTR and Conversions resulting only from searches done via my website search bar so I know if I'm making $ with doofinder, which I already have during the trial period which is now coming to a close. It paid for itself, so I subscribed.

Vellica Awards
United States
27 days using the app
March 14, 2023

Sara Diaz has been incredibly helpful in integrating this app into our store. She took the time to explain everything thoroughly. Can't wait to see the results.

Country Home Candle
Canada
About 1 month using the app
Edited February 9, 2023

DoFinder is a very good Search Engine Tool that can make a big difference in your store conversion rate by giving your customers better searlch results,
their customer service is super excellent espacially Roco; thanks for your support & patience, all set up now!
The only concern in my openion is the pricing which is high & need to be revisited.
https://nutritionplus.com/
Thanks
Walid

Nutrition Plus
Canada
About 1 month using the app
January 24, 2023

It's a great idea and I'm sure it is beneficial for a lot of businesses, but it has not provided much benefit to our business. Our online store doesn't generate a lot of sales - we do more business synced to eBay and Reverb. When we first got started, our rep, Matheus, was very helpful and reviewed the dashboard and all of the options available. I did work on some things to improve the search for our store in the dashboard. The search feature is nice with the extra filters, but it hasn't led to an increase in sales and our website's theme already has a search bar built in - at no extra cost to us. So we feel like it wasn't worth the expense and uninstalled it this morning.

PC Sound Inc
United States
5 months using the app
November 1, 2022

Lauren was great - helped me set everything up with ease. Excited to see the benefits of the app as it gets used over the next few months.

Sadie's Shop
United States
29 days using the app
September 21, 2022

I like the way this program looks on my website. Thank you Andrew for your help and continued support.

Imagination Station
United States
About 1 month using the app
September 8, 2022

I think our search has helped our customers find what they are looking for. Hopefully in the next couple of months we will see a difference.

shoprodeodrive
United States
About 1 month using the app