Reviews (21)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
November 29, 2021

Been using the platform for around 2 months. Giving a 5 star review for Eunice as our customer success manager. Though we might have experienced a glitch and the platform can be quite complex to understand, our customer success manager and support team managed to come up with a solution to assist. Keep up the good work.

BION SG
Singapore
About 2 months using the app
Dotdigital replied February 21, 2022

Hey Bion SG 👋

Thanks for leaving such a positive review. 🏆

Regards
Darren H

June 1, 2020

We use DotDigital for our email marketing. Very powerful platform with great customer support. We're fans.

Earjobs
Australia
8 months using the app
Dotdigital replied July 2, 2020

Hey Earjobs,

Thanks for writing a review.

YAY, we're glad to hear you're fans!

Regards

Darren H

Edited January 30, 2023

I've been using the Dot Digital platform for around 5 years now. The platform is very intuitive and the account management / support is next level.
Chris in the Sydney office has been so helpful in setting up our automations and is always very responsive when I need support.

Activeskin
Australia
8 months using the app
Dotdigital replied March 20, 2023

Hey Activeskin 👋

YAY, your review is awesome. Thanks for sharing.

Regards
Darren H

June 11, 2020

So easy to bring data over into a workable format. From allowing full automation to tracking tracking results from tests - the team at dotdigital are super helpful and the program is really easy to use. Highly recommended for novice emarketers and advanced emarketers.

earthYARD
Australia
About 1 year using the app
Dotdigital replied July 2, 2020

Hey earthYARD,

Thanks for your awesome review and for recommending us.

Regards

Darren H

July 22, 2020

Couldn't be more impressed - have gone through countless other ESPs but none is as amazing, smooth, and easy to use as dotdigital. Every feature an email marketer can dream of is here - and more. Love this and can't recommend dotdigital enough!

Sonos Singapore
Singapore
5 days using the app
Dotdigital replied August 11, 2020

Hey Sonos Singapore,

YAY! Thanks for writing an awesome review and for recommending us.

Regards

Darren H

March 14, 2023

We couldn't be happier with the platform, and in particular the customer service. Our customer success manager Eloise was flawless in her knowledge and suggestions for how to grow our business, as well as incredibly patient and understanding.

Fogarty Wine Group
Australia
About 3 years using the app
Dotdigital replied March 20, 2023

Hey Fogarty Wine Group,

Awww, such a great review, thank you. 🙏

Regards
Darren H

June 30, 2022

After signing up with Dotdigital we've been very pleased with their excellent level of customer service, professionalism & quality of product. In particular a special thanks to Kayla who has been an absolute superstar!

Hotshoppa
Australia
9 months using the app
Dotdigital replied July 1, 2022

Hey Hotshoppa 👋

YAY, thanks for leaving us a review 🙌

Regards

Darren H

January 31, 2023

I've been using Dotdigital for more than 2 years now and it's a great email marketing/sms platform! They have a nice support team who help me with any questions that I might have as well

London Lash UK
United Kingdom
Over 2 years using the app
Dotdigital replied March 20, 2023

Hey London Lash UK,

Thanks for your 5⭐ review.

Regards
Darren H

February 11, 2023

Weve been using DD for a few years now and it has really streamlined our EDM's for us. They have great CSM's and customer service team that get back to you super quickly!

Augustine
New Zealand
Over 3 years using the app
Dotdigital replied March 20, 2023

Hey Augustine 👋

Thanks for writing a review about us.

Regards
Darren H

July 6, 2020

Dot Digital integrates well with shopify stores and provides a great level of marketing automation and detail. The customer support from dot digital is even better.

Stone & Wood Brewing Co
Australia
10 months using the app
Dotdigital replied July 6, 2020

Hey Stone & Wood Brewing Co,

Thanks for posting a review and for the shout-out to our Support Team 🙌

Regards

Darren H