Reviews (113)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable, time‑saving tool for DPD shipping. They like generating labels directly from Shopify, in bulk or individually, with tracking synced to orders. Many highlight easy setup, intuitive interface, and strong features like pickup‑point selection, custom packing slips, and flexible shipping rules. Support is described as fast, friendly, and proactive, and several note it replaced more expensive shipping solutions.

January 30, 2026

We’ve been using DPD Integration for our Shopify store and it works great. Setup was easy, the app is stable, and it saves us a lot of time by automating shipping labels. Choosing a DPD office for delivery is also very convenient. Definitely recommended for anyone shipping with DPD.

Liratech.bg
Bulgaria
Over 2 years using the app
January 30, 2026

I´ve been using this for a year now, and it is god send even for small business. It made easier to create shipping labels, in bulk, so we can ship easily all of our orders. Most of the issues i´ve had are more DPD related of how the postal coding is working. I just hope this will evolve to all carriers and use it a one stop solucion for shipping :)

SOLO Brewing Coffee Roasters
Portugal
Over 1 year using the app
January 30, 2026

This is as vital to our sales flow. As we're only on the Shopify Basic tier, we weren't able to use the official DPD Shopify integration (as it lacked PII data).

WSA works flawlessly, allowing us to create shipping labels and packing slips quickly and in bulk. The shipping status is synced with Shopify Admin, so we have to spend little to no time checking the official DPD app.

If you ship with DPD, this is the app you need.

City Auto Paints Ltd.
United Kingdom
About 1 year using the app
October 21, 2025

I have been using the WebShopAssist DPD integratipn on my 4 websites for about 5 years now. I've never had a single issue with it. It always works as expected and the customisations available on the order list are so helpful. What's most important to me for a Shopify app is the support available and I can hand on heart say that Bogdan has been so helpful with anything I have needed. He just added an extra customisation for me that I needed in a quick turnaround with no questions asked. Thnak you Bogdan! :)

Belle Hair Extensions
Ireland
Over 5 years using the app
WebShopAssist replied October 22, 2025

Thank you very much!

September 25, 2025

This app is great and so too is the support we have received. We are using this app in conjunction with the Postcode Shipping app. We have been able to create a wide range of shipping options based on the order value, location & weight. These have all been mapped to dedicated DPD services to avoid any manual sorting. Highly recommend!

The Derma Company
United Kingdom
24 days using the app
WebShopAssist replied September 26, 2025

Thank you for your review!

August 1, 2025

The app works perfectly – very user-friendly interface, generating shipping labels is quick and easy. Support is responsive and helpful. Bogdan is always ready to assist and does so promptly and professionally. Highly recommend!

Twiggy Shop || Plus size
Bulgaria
Over 1 year using the app
WebShopAssist replied August 1, 2025

Thank you very much for your review!

July 30, 2025

Works better by a mile than other more expensive integration options we've tried. Emails are responsive, and the app is fairly intuitive with good functionality. No major trip ups, any fixes have been pretty easy to sort out and don't require days of investigation or head scratching - shout out to Bogdan for the ongoing support

Evolve Organic Beauty
United Kingdom
9 days using the app
WebShopAssist replied July 31, 2025

Thank you very much for your review!

March 11, 2025

The DPD Integration Shopify App has been incredibly useful for our business. It has streamlined our shipping process, saving us time and reducing errors. Generating labels and tracking orders is now effortless, and it has greatly improved our overall efficiency. Highly recommend for any Shopify store using DPD!

E-liquids
United Kingdom
13 days using the app
WebShopAssist replied March 13, 2025

Thank you very much!

October 15, 2024

DPD is an excellent choice for parcel shipping, especially with the premium package. It handles pick-up points at checkout seamlessly and greatly simplifies the shipping process. I highly recommend it if you're using DPD for deliveries. The customer service is quick and helpful.

NAIL SHOP
Hungary
Over 1 year using the app
WebShopAssist replied October 16, 2024

Thank you for your review!

September 22, 2024

Everything worked just fine and rating would be high, however after few months the app stopped communicating with DPD so it became quite useless. We are now trying for two months get it back on - app support team promises help with integration but their help was in telling us go and solve it with DPD - good luck trying to do that when you dont understand technology.

We give it last week to try to resolve and than we have to uninstall as it does not make sense to pay for something that has no use.

DoRámu
Czechia
4 months using the app
WebShopAssist replied September 24, 2024

Hi there,

The app still works just fine for many other customers.
As we mentioned before, your DPD account has an issue which needs to be solved by DPD.
If you cannot clarify the issue with DPD, please put us in touch with your DPD account manager or provide your account details so we can act on your behalf and clarify with DPD.

Kind regards